Author Topic: The online content is unavaliable Please check internet connection. I am ONLINE  (Read 1994 times)

0 Members and 1 Guest are viewing this topic.

Offline stormembrey

  • Newbie
  • *
  • Posts: 3
My Avast stated "Please connect to the internet" while I was entering a license key.
I've had Avast for years, never seen this happen.  My internet is ON!

So I unistalled and used the Avastcleaner tool, then reinstalled.

The reinstalled continued to not install correctly, so I used the offline installer, which is finally installed.
But it still states there is NO internet.

I have NO other AV running and Im updated windows 10

This issue just started to happen today!

Please HELP!




Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48524
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Reported to Avast. Let's see if that helps.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline stormembrey

  • Newbie
  • *
  • Posts: 3
I did, just waiting on their response.  Was seeing if anyone in the community could help me thought!
Thank you!

Offline stormembrey

  • Newbie
  • *
  • Posts: 3
Is it possible to convert my activation key into a license key so i can upload it to Avast?  I beleive that would work

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
See if this helps: https://support.avast.com/en-ww/article/222/ (Changing DNS settings)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Is it possible to convert my activation key into a license key so i can upload it to Avast?  I beleive that would work

Hi,

Could you please clarify which application you are trying to activate and PM me your activation code and order id.

Offline premiumuser

  • Newbie
  • *
  • Posts: 2
Same issue here. Tried many things:
Clean tool to remove avast free and avast premium

I purchased Avast ultimate for 10 devices but same exact issue as those 2 screenshots.
This is also a problem:

Offline premiumuser

  • Newbie
  • *
  • Posts: 2