Author Topic: Being billed  (Read 880 times)

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Offline KKris2

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Being billed
« on: May 10, 2021, 05:10:59 AM »
Hey Avast Forum!
So i need some help. I want to refund my Avast Cleanup program because Avast did not warn me 30 days before they took money from my bank account.
But the problem is that i do not actually have a order ID because they did not sent me one i bought the program on the avast Software. So do you have any tips or tricks on how to get the order ID? Or have i just lost a large amount of money?

(Just for your information i can not use my Email and log in and check it on the Avast website i have checked)(The only thing i have is my activation id)

Offline Asyn

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Re: Being billed
« Reply #1 on: May 10, 2021, 08:14:59 AM »
But the problem is that i do not actually have a order ID because they did not sent me one i bought the program on the avast Software. So do you have any tips or tricks on how to get the order ID?
Just enter/use 00000000 (Order-ID) and explain it in your request.
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