Author Topic: Being billed  (Read 1871 times)

0 Members and 1 Guest are viewing this topic.

Offline KKris2

  • Newbie
  • *
  • Posts: 1
Being billed
« on: May 10, 2021, 05:10:59 AM »
Hey Avast Forum!
So i need some help. I want to refund my Avast Cleanup program because Avast did not warn me 30 days before they took money from my bank account.
But the problem is that i do not actually have a order ID because they did not sent me one i bought the program on the avast Software. So do you have any tips or tricks on how to get the order ID? Or have i just lost a large amount of money?

(Just for your information i can not use my Email and log in and check it on the Avast website i have checked)(The only thing i have is my activation id)

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Being billed
« Reply #1 on: May 10, 2021, 08:14:59 AM »
But the problem is that i do not actually have a order ID because they did not sent me one i bought the program on the avast Software. So do you have any tips or tricks on how to get the order ID?
Just enter/use 00000000 (Order-ID) and explain it in your request.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0