Author Topic: Avast Web Shield Blocking Council Sites  (Read 778 times)

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Offline callumbareham

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Avast Web Shield Blocking Council Sites
« on: May 13, 2021, 10:12:11 AM »
I work for a organisation that provide websites for councils, whos users have recently been experiencing styles (Css) and Js been blocked when visiting. We have narrowed it down to being the Web Shield witin Avast Antivirus to being the problem. This problem only seems to occur for site with SSL certificates. Does anyone have any reasons why this would be occuring.

Offline r@vast

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Re: Avast Web Shield Blocking Council Sites
« Reply #1 on: May 13, 2021, 11:41:45 AM »
Hi,

Please ask the users to add *gov.wales to the exception list.

Please see this guide:https://support.avast.com/en-ww/article/Antivirus-scan-exclusions/