Author Topic: Avast offline installers since 20.10.5824.0 scan INFECTED on VirusTotal  (Read 5705 times)

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Offline chris...

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Hi,
Avast can't resolve their FPs, you have to report them to the AVs that are falsely detecting these signed installation files. 
However when r@vast says:
Quote
Our virus specialists have confirmed that the installers you listed are safe, and we will resolve the FPs with the respective security vendors.
this means that avast would try to deal directly with antivirus programs that detect threats => respective security vendors.
Obviously - 2 months later - this attempt was not successful

Offline bob3160

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Hi,
Avast can't resolve their FPs, you have to report them to the AVs that are falsely detecting these signed installation files. 
However when r@vast says:
Quote
Our virus specialists have confirmed that the installers you listed are safe, and we will resolve the FPs with the respective security vendors.
this means that avast would try to deal directly with antivirus programs that detect threats => respective security vendors.
Obviously - 2 months later - this attempt was not successful
That isn't Avast's fault. It's up to the individual vendors to correct their mistakes.
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Offline chris...

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That isn't Avast's fault. It's up to the individual vendors to correct their mistakes.
I know that, but what I meant was that avast (through r@vast) seemed to want to deal with those who detect these threats to make them remove the probable FPs ... and obviously it did not succeed  :-\ without really knowing if it is for a question of policy, business (most likely) or because it is not a FP in the eyes of these security organizations(In this case there is no reason for them to correct their mistakes since there is no mistake)
« Last Edit: July 22, 2021, 02:24:35 PM by chris.. »

Offline DavidR

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That isn't Avast's fault. It's up to the individual vendors to correct their mistakes.

I know that, but what I meant was that avast (through r@vast) seemed to want to deal with those who detect these threats to make them remove the probable FPs ... and obviously it did not succeed  :-\ without really knowing if it is for a question of policy, business (most likely)

or because it is not a FP in the eyes of these security organizations(In this case there is no reason for them to correct their mistakes since there is no mistake)


My emphasis in quote:
Which would speak volumes about said companies, if when contacted by another security based company, with a valid digitally signed file being detected.
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