Author Topic: Transfer Avast password to new laptop  (Read 780 times)

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Offline Ans5

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Transfer Avast password to new laptop
« on: May 19, 2021, 08:11:15 PM »
hello, I bought a new laptop and would also like to use Avast password on it.
Unfortunately Password is no longer visible on my laptop

Offline r@vast

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Re: Transfer Avast password to new laptop
« Reply #1 on: May 20, 2021, 10:54:49 AM »
Hi,

Please try the following.
1. Open Avast Antivirus
2. Click on Menu >Settings > General > Troubleshooting > ADD/MODIFY COMPONENTS
3. Make sure that Passwords (old) is selected
4. Click on CHANGE
5. Restart Windows

Once Avast Passwords has been installed, you can synchronize your devices.
​​​​​​​Please see this guide https://support.avast.com/en-ww/article/255/

Offline Ans5

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Re: Transfer Avast password to new laptop
« Reply #2 on: June 10, 2021, 06:21:30 PM »
I managed to install the app on my laptop. But I can't open it with the password I use on my old computer and on my phone. When I enter a username and password on a website, the app asks if I want to save them. But I can't use the application to insert username or password

Offline r@vast

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Re: Transfer Avast password to new laptop
« Reply #3 on: June 11, 2021, 01:30:28 PM »
I managed to install the app on my laptop. But I can't open it with the password I use on my old computer and on my phone. When I enter a username and password on a website, the app asks if I want to save them. But I can't use the application to insert username or password


Hi,

When you say "can't open it with the password", are you referring to your Master Password? If so, then you would have to set up a new Master Password since it is not linked to your other devices and it does not have to be.
Could you perhaps add a screenshot (without revealing personal information) of what you currently see with Avast Passwords?
Please see this article on how to generate a screenshot. https://support.avast.com/en-ww/article/Create-screenshot