Author Topic: i can not start avast home  (Read 2068 times)

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rot

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i can not start avast home
« on: March 27, 2007, 09:51:25 PM »
hi
i have a problem with avast 4 home edition; i had a virus and i got rid of it but  now i can not start avast. i see the 'a' blue ball in the system tray but when i click on start avast nothing happens.
can u help me?

Offline Lisandro

  • Avast team
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Re: i can not start avast home
« Reply #1 on: March 27, 2007, 09:55:04 PM »
Which is your Windows? 98, Me, XP?
Do you use any other antivirus in your computer?

Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair). You must be connected to the internet while repairing.

If this does not help, can you uninstall / boot / install / boot again?
The best things in life are free.

rot

  • Guest
Re: i can not start avast home
« Reply #2 on: March 27, 2007, 09:58:28 PM »
windows xp
i 've tried repairing but no luck
i have also reinstaled the program but the problem didn't solve

Offline Lisandro

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Re: i can not start avast home
« Reply #3 on: March 28, 2007, 12:18:20 AM »
windows xp
i 've tried repairing but no luck
i have also reinstaled the program but the problem didn't solve
Please, post the last 50-100 files of avast log files:
C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
C:\Program Files\Alwil Software\Avast4\Setup\setup.log
The best things in life are free.