Author Topic: Accessing another site help please  (Read 2650 times)

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Offline JGM71201

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Accessing another site help please
« on: May 30, 2021, 07:02:02 PM »
I belong to cybertechhelp.com and all of a sudden I can't post. I posted on anything else board there about password help last week and when I went back to reply after changing password which i know was right I can't reply or post. I know I have broken no rules.

I have logged in and out, tried a different browser even registered again and I can't get an email from them or post a reply. All it says is I don't have permission to access or something like that. I request help and get nothing through email. It is so strange.

Can one of you go there and post in anything else forum that a member (perplexed) can log in but not post/reply and ask them to help . they can see my email in my account hopefully I can get an email from them..They can even reply to my previous help post are start a new one and I can see their advice on how to solve this.

I thank you for any help you may give. :(
 
« Last Edit: May 30, 2021, 07:24:48 PM by JGM71201 »

Online DavidR

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Re: Accessing another site help please
« Reply #1 on: May 30, 2021, 08:50:51 PM »
Presumably you aren't getting an Avast alert or you would have mentioned it  ?
If not, then this really should have been posted in the General sub-forum.

However, a screenshot of the error may help, try again and post a screenshot.
Quote from: JGM71201
All it says is I don't have permission to access or something like that.

Unfortunately most would not be prepared to create an account to be able to do a test post.
Does their forum have a Report to moderator function like this, if so try using that.  Though I don't know if having issues posting I don't know if you would have the same issue there.

What browsers have you tried ?
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Offline JGM71201

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Re: Accessing another site help please
« Reply #2 on: May 30, 2021, 10:17:13 PM »
I thank you so much, I have tried IE,firefox which I have used forever and Microsoft edge. This is too strange. I can log in but not post I get this

, you do not have permission to access this page. This could be due to one of several reasons:

    Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
    If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

I have done nothing wrong they answered my post so I know I did nothing wrong. I am a long time member so I don't understand why I can't post.

There is no way I see to contact moderator and if it was I can't post.

no I am getting no avast notice and I  did not see that forum you suggested or I would have posted there. I am sorry if I posted in wrong forum. I am simply trying to get help as this is so strange to me.

If you have any suggestions please post.

Thank you!

Offline bob3160

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Re: Accessing another site help please
« Reply #3 on: May 30, 2021, 11:38:44 PM »
I thank you so much, I have tried IE,firefox which I have used forever and Microsoft edge. This is too strange. I can log in but not post I get this

, you do not have permission to access this page. This could be due to one of several reasons:

    Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
    If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

I have done nothing wrong they answered my post so I know I did nothing wrong. I am a long time member so I don't understand why I can't post.

There is no way I see to contact moderator and if it was I can't post.

no I am getting no avast notice and I  did not see that forum you suggested or I would have posted there. I am sorry if I posted in wrong forum. I am simply trying to get help as this is so strange to me.

If you have any suggestions please post.

Thank you!
The fact that you're getting a message stating that you don't have permission to post should be self explanatory.
Are you able to post in other threads on that forum?
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Offline JGM71201

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Re: Accessing another site help please
« Reply #4 on: May 31, 2021, 12:17:13 AM »
thanks no I can't post just log in. If  I go to main page I get this which is strange since I am logged in
 Your account is awaiting email confirmation. Please click the activation link in the email you were sent, or visit this page to resend the activation email. If you still do not receive the email then it's possible it was filtered by your email client. In this case you can either check your Junk Mail folder, disable your blocker software, or enter a new email address in your profile.
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I did as it said and received nothing in email. I even changed my email. I know I did nothing wrong as they answered my previous questions and I was not told I did anything wrong nor would I .Strange there is no way to contact administrator on that board.
I thank you for your help!

Offline bob3160

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Re: Accessing another site help please
« Reply #5 on: May 31, 2021, 12:45:41 AM »
thanks no I can't post just log in. If  I go to main page I get this which is strange since I am logged in
 Your account is awaiting email confirmation. Please click the activation link in the email you were sent, or visit this page to resend the activation email. If you still do not receive the email then it's possible it was filtered by your email client. In this case you can either check your Junk Mail folder, disable your blocker software, or enter a new email address in your profile.
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I did as it said and received nothing in email. I even changed my email. I know I did nothing wrong as they answered my previous questions and I was not told I did anything wrong nor would I .Strange there is no way to contact administrator on that board.
I thank you for your help!
Unfortunately without the ability to reach a moderator it looks like you're locked out.
Any chance of setting up a new user with a new username and password?
You might even need to use a VPN if the block is on your ip address.
(It's happened to me on this forum.)

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Online DavidR

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Re: Accessing another site help please
« Reply #6 on: May 31, 2021, 02:18:53 AM »
A screenshot of the exact wording and information, as I have said could help.  No guaranties, but without it anything else would be speculation.

Is this the screen you get  ?
Obviously mine would differ as I'm not a forum user and aren't logged in.

This is obviously a forum based error message rather than a browser based error, which I was trying to get at.  If it were a browser based error I would have suggested unchecking the Enable QUIC/HTTP3 Scanning in the Web Shield settings, but it doesn't appear to be the Web Shield blocking the connection.
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Offline JGM71201

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Re: Accessing another site help please
« Reply #7 on: May 31, 2021, 02:41:59 AM »
thanks, yes that is screen I get minus the wording you are not logged in. I can log in just not reply or post.


I did try and rejoin and never got an email.I find this so odd all of a sudden this happened. I think maybe windows did an update so I have no idea what caused it. I find it odd I can log in just not reply or post.

Thank you I appreciate your help. :(


« Last Edit: May 31, 2021, 02:53:00 AM by JGM71201 »

Online DavidR

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Re: Accessing another site help please
« Reply #8 on: May 31, 2021, 03:34:34 AM »
I don't know if Note 3 in my attached image might be a factor or not.

I do doubt this is a windows update related problem as the message would appear to be site specific.

Do you happen to know any regular users on that forum and you have their email ?
Is so you could try having them contact a moderator/administrator and report the problem.
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Offline JGM71201

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Re: Accessing another site help please
« Reply #9 on: May 31, 2021, 01:26:36 PM »
Thank you, no I have no way of contacting anyone there. It is strange I can log in but not post.Should I post on that other board you suggested?

There has to be a way to get this solved. I did nothing to be banned as I was in middle of 2 posts and both were answered.

Thank you again for trying to help!

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Re: Accessing another site help please
« Reply #10 on: May 31, 2021, 01:46:44 PM »
The General sub-forum of the Avast Forums wouldn't change the issues that have been investigated/suggested here (just likely to result in duplication of answers).

Had you been banned, if it is anything like this forum (and many others) you would be informed of that when you try to login (and/or you may well have had an email notification).

Have you tried what I suggested in Reply #6  (last paragraph) ?
« Last Edit: May 31, 2021, 01:49:09 PM by DavidR »
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Offline JGM71201

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Re: Accessing another site help please
« Reply #11 on: May 31, 2021, 02:01:25 PM »
Thank you, I just did and it did not work.Should I go back and recheck that? Do you know of a computer board that may can solve this issue? I thank you for your help!

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Re: Accessing another site help please
« Reply #12 on: May 31, 2021, 02:12:28 PM »
It was a bit of a shot in the dark.

I'm sorry I don't really know of such a site or how they would go about it. 

Looking in the site I don't really see any links for help related to being unable to post (login yes, but that isn't the issue) and no means of contacting them.
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Offline JGM71201

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Re: Accessing another site help please
« Reply #13 on: May 31, 2021, 02:56:37 PM »
Thanks for trying, I have looked all over that site for a way to contact them and tried to join again too. It is like there is a block of some kind that is preventing me from posting .

Thank you again!

Offline bob3160

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Re: Accessing another site help please
« Reply #14 on: May 31, 2021, 03:20:53 PM »
Are you by any chance connecting with a VPN?
It could be an IP ban. If that's the case, this may help.
https://www.iplocation.net/ip-ban
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