Author Topic: SecureLine installed WITHOUT MY CONSENT  (Read 4312 times)

0 Members and 1 Guest are viewing this topic.

Offline yopdens

  • Newbie
  • *
  • Posts: 2
SecureLine installed WITHOUT MY CONSENT
« on: May 31, 2021, 11:08:31 PM »
This is the 2nd time this shit is installed on my computer without my consent!!  >:( >:( >:(

How can I tell to your system TO NOT INSTALL ANYTHING WITHOUT MY CONSENT ?!!  I DON'T WANT SECURE LINE AT ALL!!

Also, STOP to CHANGE PARAMETERS on update!!

Is it clear enough ?!!!!

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48524
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: SecureLine installed WITHOUT MY CONSENT
« Reply #1 on: May 31, 2021, 11:17:41 PM »
Using the Custom install would probably help.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline yopdens

  • Newbie
  • *
  • Posts: 2
Re: SecureLine installed WITHOUT MY CONSENT
« Reply #2 on: May 31, 2021, 11:21:01 PM »
It's not happend during install.  Avast is installed on my computer for many years.  This happen during the periodic updates.

My computer restarts automatically with a notice that my Avast has been updated and Secure Line has been installed automatically.
« Last Edit: May 31, 2021, 11:23:23 PM by yopdens »

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48524
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: SecureLine installed WITHOUT MY CONSENT
« Reply #3 on: May 31, 2021, 11:28:03 PM »
It's not happend during install.  Avast is installed on my computer for many years.  This happen during the periodic updates.

My computer restarts automatically with a notice that my Avast has been updated and Secure Line has been installed automatically.
Not anything I've ever seen but, I use SecureLine.
I've reported your concern to Avast let's see if that gets you a reply.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88899
  • No support PMs thanks
Re: SecureLine installed WITHOUT MY CONSENT
« Reply #4 on: June 01, 2021, 12:24:23 AM »
It's not happend during install.  Avast is installed on my computer for many years.  This happen during the periodic updates.

My computer restarts automatically with a notice that my Avast has been updated and Secure Line has been installed automatically.
Not anything I've ever seen but, I use SecureLine.
I've reported your concern to Avast let's see if that gets you a reply.

SecureLine VPN is a paid product, so shouldn't install out of the blue.

However, as Bob mentions he hasn't seen anything like that an neither have  I. 

I use Avast Free and haven't seen this in the antivirus updates, but even in program updates you may be offered alternative products, so just dismissing the What's New UI Pop Up, could have underlying pre-selected options.

As far as I know you can get a 7 day free trial of the Avast SecureLine VPN (typically this is after running the Smart Scan), but you normally need to complete a payment form for after the 7 day trial.  So I don't know what is going on here, hopefully Bob reporting it will find some answers.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline krahulik

  • Moderator
  • Sr. Member
  • *
  • Posts: 291
Re: SecureLine installed WITHOUT MY CONSENT
« Reply #5 on: June 01, 2021, 09:30:52 AM »
Hi,
could you be more specific about the platform? To my knowledge, Avast Security doesn't install the other products by itself. What it does is that during the purchase of one product, it installs and activates all products contained in the license. So if you had already purchased the SecureLine and bought a subscription i.e. for the Clean up, it would install both products. I'm not fine with this behaviour but I cannot influence it.

Offline Michael2218

  • Newbie
  • *
  • Posts: 12
Re: SecureLine installed WITHOUT MY CONSENT
« Reply #6 on: June 01, 2021, 07:48:45 PM »
It's not happend during install.  Avast is installed on my computer for many years.  This happen during the periodic updates.

My computer restarts automatically with a notice that my Avast has been updated and Secure Line has been installed automatically.
Not anything I've ever seen but, I use SecureLine.
I've reported your concern to Avast let's see if that gets you a reply.

SecureLine VPN is a paid product, so shouldn't install out of the blue.

However, as Bob mentions he hasn't seen anything like that an neither have  I. 

I use Avast Free and haven't seen this in the antivirus updates, but even in program updates you may be offered alternative products, so just dismissing the What's New UI Pop Up, could have underlying pre-selected options.

As far as I know you can get a 7 day free trial of the Avast SecureLine VPN (typically this is after running the Smart Scan), but you normally need to complete a payment form for after the 7 day trial.  So I don't know what is going on here, hopefully Bob reporting it will find some answers.

Secure line is ONLY a paid product if you try to connect to an avast server. You can install the software without paying. I am not sure why it's auto-installing, but the software can be installed without paying for it.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88899
  • No support PMs thanks
Re: SecureLine installed WITHOUT MY CONSENT
« Reply #7 on: June 01, 2021, 08:05:01 PM »
I can only leave this in the hands of 'krahulik', an avast team member, please respond to his post.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Michael2218

  • Newbie
  • *
  • Posts: 12
Re: SecureLine installed WITHOUT MY CONSENT
« Reply #8 on: June 01, 2021, 08:53:31 PM »
I wonder if the person is using a laptop? I say this because almost all laptops come with the touchpad tapping enabled. All it takes is a slight tap on the touchpad as the right moment to cause this to happen. Also even on some desktop systems, the mouse can be set to be really sensitive. I have installed Avast many times and never seen it self-install anything without asking first.