Author Topic: need help  (Read 2717 times)

0 Members and 1 Guest are viewing this topic.

Offline a good boy

  • Newbie
  • *
  • Posts: 2
need help
« on: April 15, 2007, 08:06:00 PM »
hi to everyone. ;D i have a problem. when i install avast and i open it says: Couldn't found ashAvast.exe :-\ :'( i install it 5 times but i don't know the problem. please answer.Thank You :D
« Last Edit: April 15, 2007, 08:14:23 PM by a good boy »

Online DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 85948
  • No support PMs thanks
Re: need help
« Reply #1 on: April 15, 2007, 08:40:10 PM »
Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?
What is your firewall ?

Were you infected before you installed avast ?
I suspect you may have been, by a variant of the bagle virus which kills Anti-Virus applications and is hidden by a rootkit.

See http://forum.avast.com/index.php?topic=26554.0
http://forum.avast.com/index.php?topic=25941.0

http://research.pandasoftware.com/blogs/research/archive/2006/12/14/Rootkit-cleaner.aspx
http://www.f-secure.com/blacklight/try_blacklight.html


The above is speculation, but one that has been in the forums, first try these options:
Try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.
If that doesn't work try, uninstall, reboot, install, reboot.

If neither of these work the above speculative suggestion may be correct.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67247
Re: need help
« Reply #2 on: April 15, 2007, 08:52:13 PM »
If you run ashSimp2.exe from avast folder, will the antivirus skinless version load?
Which Windows are you using?
The best things in life are free.

Offline a good boy

  • Newbie
  • *
  • Posts: 2
Re: need help
« Reply #3 on: April 15, 2007, 11:41:44 PM »
thaks to all i've made it (i use Windows XP home edition)

i used a online scanner (i've had 200 viruses :o :o!!!) and i repair all the files. the i install avast and it works! thx to all

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67247
Re: need help
« Reply #4 on: April 16, 2007, 01:06:28 AM »
thaks to all i've made it (i use Windows XP home edition)

i used a online scanner (i've had 200 viruses :o :o!!!) and i repair all the files. the i install avast and it works! thx to all
Don't forget to run avast at boot time to be sure you're clean.
Also, it will be good if you download, install, update and run trojan removers like a-squared and AVGantispyware.
The best things in life are free.

Online DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 85948
  • No support PMs thanks
Re: need help
« Reply #5 on: April 16, 2007, 01:32:05 AM »
thaks to all i've made it (i use Windows XP home edition)

i used a online scanner (i've had 200 viruses :o :o!!!) and i repair all the files. the i install avast and it works! thx to all

Well I thought you had some problems but 200 viruses.

Glad we could help, welcome to the forums.

You didn't answer the question about a firewall as I suspect you either don't have one or you have the XP firewall (assuming your XP home is up to date SP2), which doesn't provide any outbound protection.

Whilst the windows XP firewall is usually good at keeping your ports stealthed (hidden) it provides no outbound protection and you should consider a third party firewall.

Any malware that manages to get past your defences will have free reign to connect to the internet to either download more of the same, pass your personal data (sensitive or otherwise, user names, passwords, keylogger retrieved data, etc.) or open a backdoor to your computer, so outbound protection is essential. Otherwise keeping your system clean will be a continuing battle.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security