Avast community forum
Home
Help
Search
Login
Register
Avast WEBforum
»
Other
»
Viruses and worms
(Moderators:
Maxx_original
,
misak
) »
Help! Running Avast antivirus & computer locks up & goes blue screen
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: Help! Running Avast antivirus & computer locks up & goes blue screen (Read 3866 times)
0 Members and 1 Guest are viewing this topic.
munchy777
Guest
Help! Running Avast antivirus & computer locks up & goes blue screen
«
on:
April 19, 2007, 09:45:24 PM »
Everytime I try to run the Avast Antivirus, it keeps going to a blue screen and locks up. Pretty sure I've got a virus but can't find/get rid of it. Have XP if that matters.
Logged
Lisandro
Avast team
Certainly Bot
Posts: 67194
Re: Help! Running Avast antivirus & computer locks up & goes blue screen
«
Reply #1 on:
April 19, 2007, 10:42:59 PM »
Are you using Windows XP?
If so, please, go to folder \windows\minidump and send the newest (recent) .mdmp files for analysis.
Better if you can compress (zip) them and add some information about the BSOD and the link for this thread.
Send an email to any of these addresses:
vlk (at) avast.com
rypacek (at) asw.cz
Or upload to the any of these anonymous ftp servers:
ftp://ftp.asw.cz/incoming
ftp://www2.asw.cz/incoming
Eddy's links for minidump issues:
http://www.jsiinc.com/SUBJ/tip4900/rh4981.htm
http://www.microsoft.com/whdc/devtools/debugging/default.mspx
Logged
The best things in life are free.
Print
Pages: [
1
]
Go Up
« previous
next »
Avast WEBforum
»
Other
»
Viruses and worms
(Moderators:
Maxx_original
,
misak
) »
Help! Running Avast antivirus & computer locks up & goes blue screen