Hi, this is my first post because I have never really had any problems with avast! until recently.
I was experiencing a conflict between avast! and Outpost Firewall Pro which I finally tracked down to avast!'s Network Shield, which I disabled in Device Manager.
Today I decided to try a free 6-month trial of Kaspersky Internet Security (just the anti-virus part), which I got from a computer magazine, to see if that would run without any conflicts. What a NIGHTMARE! I had the following problems with it:
1. It almost brought my PC to a complete standstill
2. It exhibited the exact same conflict with Outpost that avast! did
3. Norton Protection Center didn't recognise it
4. I had about 7 or 8 blue screens of death in around 3 hours!
So I have realised the error of my ways and I'm going back to avast! - well trying to anyway...
I uninstalled Kaspersky (after much cursing and swearing) and tried to reinstall avast! (version 4.7.942). However it kept telling me there was a problem installing it and the error log mentioned errors with DLLs (such as 0x0000020 or similar). I downloaded 4.7.986 but that had the same problem.
I downloaded clean uninstall utilities from both avast! and Kaspersky but still couldn't get avast! to install. I did eventually get it to install in Safe Mode, but I still can't get on-access protection to start up
The avast! Antivirus service in Services is set to Automatic but when I try to start it up manually, ashServ.exe crashes as below:
Short of restoring from a backup prior to installing Kaspersky, I don't know how to fix this!
Can anyone help please?
Thanks in advance.
Steven