Author Topic: Malware cleaned on website BUT Avast message still pops up on Google Crome Only  (Read 872 times)

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Offline genny6

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Please help! I cleaned out a malware code that was on my website 4 days ago and avast still pops up saying the malware is there on google crome only. If I clean the cookies, it takes a minute to come up as if avast has a glitch and it has not recognized that the mailware is gone. My website server company scanned all the files and sent me an email telling me the found nothing. I also have scanned my website with several online companies and they have found nothing.
I submitted a ticked with Avast and the lady told me it will take 3 days for Avast to get back to me. In the meantime, google has stopped my google adwords account because of course it is the same browser that avast keeps coming up with the "malware". All other browsers are fine.
Please, tell me what to do.
« Last Edit: June 04, 2021, 06:36:55 AM by genny6 »

Offline Asyn

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    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Test the site at VT (https://www.virustotal.com) and post the link to the result here.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0


Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76014
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0