Author Topic: yet another false positive  (Read 5466 times)

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Offline alanrf

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Re: yet another false positive
« Reply #15 on: May 01, 2007, 11:54:57 AM »
It is an exercise in patience ... you will hear perfect silence ... contribution is it's own reward ... well that and eventually no longer being bugged by the false positive. 

Offline DavidR

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Re: yet another false positive
« Reply #16 on: May 01, 2007, 02:18:43 PM »
Generally you won't hear unless they require more information. Leave the file path in the exclusions and periodically scan a copy in the chest to see if it isn't detected and then remove the exclusion.

However I would have thought it would have been dealt with by now they are usually quick to resolve an FP. You could try sending it again, this time from the chest and see if that helps.
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Offline Lisandro

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Re: yet another false positive
« Reply #17 on: May 01, 2007, 03:08:54 PM »
Ive heard nothing from them since I asked them to take the file off...absolutely nothing.
But is the file still being detected as infected? Is it really a false positive?
If they did not correct this *yet*, it will be a shame, answering or not answering to the user.
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Offline speeddemon8803

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Re: yet another false positive
« Reply #18 on: May 01, 2007, 05:33:48 PM »
still detected as same thing..no fix yet...no reply..*sigh* definately false positive..read entire slew of posts :)

Offline speeddemon8803

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Re: yet another false positive
« Reply #19 on: May 01, 2007, 05:36:55 PM »
oh..btw...this isnt a oh im thinking of changing cuz you wont fix...im twiddlin my thumbs...waiting like the good boy I am  ;)