I am have a problem with my Avast and MS Office Outlook 2003. Which is that AVAST is not scanning any emails.
Why do you think so?
To see if avast! is scanning emails, check one of these points:
1) Is the avast icon (the special one of email scanning) be shown in the system tray?
2) Is your email header with the lines
X-Antivirus: avast! (VPS XXXXXX-X, XX/XX/2007), Inbound message and
X-Antivirus-Status: Clean? (Right click the message, choose Properties and Details)
3) Are clean notes added at the bottom of the email? (Internet Mail provider settings)
You can test the security of your email system here: http://www.gfi.com/emailsecuritytest/In the taskbar (down by the date) I hover the mouse over that, it says that out of 8 providers 7 are running. And when I click it and click Outlook/Exchange it says "The provider is waiting for a subsystem to start"
Make sure the avast plugin is not disabled into MS Outlook:
Outlook 2007 > Tools > Trust center > Add-inns > Manage Disabled items.
Outlook 2003 > Help > About > Disabled items.
Outlook 2000 > Tools menu > Options > Other > Advanced Options > Add-In Manager.
As reported a lot of times, the message "The provider is waiting on the subsystem to start" will be shown there until you open MS Outlook.
The plugin will be enabled automatically after that.
For what it is worth, I have read in another thread about AVAST causing a crash and the helper asking about a error log in folder \ AVAST\DATA\LOG called UnpXXXX X being random numbers. I don't have this but I do have several logs called UnpXXXXXXXXX.tmp.mdmp with dates from the 5th October 2006 to 5th May 2007 (again X being a random number)
If so, send the files called unpXXXX to vlk (at) avast.com
They may contain more information about the problem (maybe a link to this thread).
AVG
I suppose avgas and not the antivirus.
Did you have any other antivirus in this computer in the past?
