Author Topic: have an issue with latest update 1001 (the first in a long time)  (Read 27368 times)

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martosurf

  • Guest
Re: have an issue with latest update 1001 (the first in a long time)
« Reply #30 on: May 04, 2007, 08:45:21 PM »
I will not apply the 'fix' by this time because it's a serious drawback to OS efficiency.

This is a part of the setup.log (found in the setup directory), the whole log weights 242k:

08:53:58 min/gen  Started: 04.05.2007, 08:53:58
08:53:58 min/gen  Running setup_av_pro-3e9 (1001)
08:53:58 nrm/sys  Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
08:53:58 vrb/sys  Computer WinName: JOLLY-E896C5927
08:53:58 min/sys  Windows Net User: SYSTEM
08:53:58 min/gen  Cmdline: /refresh /noreboot /updatevps /verysilent  /limitcpu  
08:53:58 vrb/gen  Operation set to INST_OP_UPDATE_INSTALL_PACKAGES
08:53:58 min/gen  Old version: 3e9 (1001)
08:53:58 nrm/gen  SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
08:53:58 nrm/int  SYNCER: Type: use IE settings
08:53:58 nrm/int  SYNCER: Auth: another authentication, use WinInet
08:53:58 vrb/pkg  Part prg_av_pro-3e9 is installed
08:53:58 vrb/pkg  Part vps-73802 is installed
08:53:58 vrb/pkg  Part news-4b is installed
08:53:58 vrb/pkg  Part setup_av_pro-3e9 is installed
08:53:58 vrb/pkg  Part jrog-3 is installed
08:53:58 min/gen  Old version: 3e9 (1001)
08:53:59 vrb/fil  SetExistingFilesBitmap: 1024->150->150
08:53:59 min/gen  GUID: 508da512-9a96-48e4-bd98-c4d4e91cb1fe
08:53:59 vrb/gen  Entering:UpdateInstallPackages
08:53:59 min/pkg  Load C:\Archivos de programa\Alwil Software\Avast4\Setup\prod-av_pro.vpu
08:53:59 vrb/pkg  LatestPartInfo: jrog = jrog-3
08:53:59 vrb/pkg  LatestPartInfo: news = news-4b
08:53:59 vrb/pkg  LatestPartInfo: program = prg_av_pro-3e9
08:53:59 vrb/pkg  LatestPartInfo: setup = setup_av_pro-3e9
08:53:59 vrb/pkg  LatestPartInfo: vps = vps-73802
08:53:59 vrb/pkg  ArePartsInstallable: 1
08:54:17 min/pkg  vps: updated [073802]
08:54:17 vrb/fil  Fix security on: C:\Archivos de programa\Alwil Software\Avast4\*.*
08:54:18 vrb/fil  Fix security on: C:\Archivos de programa\Alwil Software\Avast4\images\*.*
08:54:18 vrb/fil  Fix security on: C:\Archivos de programa\Alwil Software\Avast4\SPANISH\*.*
08:54:18 vrb/fil  Fix security on: C:\Archivos de programa\Alwil Software\Avast4\SPANISH\HELP\*.*
08:54:18 vrb/fil  Fix security on: C:\Archivos de programa\Alwil Software\Avast4\SPANISH\HtmlData\*.*
08:54:18 nrm/pkg  Transferred files: 0
08:54:18 nrm/pkg  Transferred bytes: 0
08:54:18 nrm/pkg  Transfer time: 0 ms
08:54:18 vrb/fil  NeedReboot=false
08:54:18 vrb/sys  Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
08:54:18 vrb/fil  MoveFileEx("C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt", NULL)
08:54:18 min/gen  Return code: 0x20000000 [Something done]
08:54:18 min/gen  Stopped: 04.05.2007, 08:54:18


08:54:20 min/gen  Started: 04.05.2007, 08:54:20
08:54:20 min/gen  Running setup_av_pro-3e9 (1001)
08:54:20 nrm/sys  Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
08:54:20 vrb/sys  Computer WinName: JOLLY-E896C5927
08:54:20 min/sys  Windows Net User: SYSTEM
08:54:20 min/gen  Cmdline: /stopstat /verysilent /noreboot  
08:54:20 vrb/gen  Operation set to INST_OP_[16]
08:54:20 min/gen  Old version: 3e9 (1001)
08:54:20 nrm/gen  SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
08:54:20 nrm/int  SYNCER: Type: use IE settings
08:54:20 nrm/int  SYNCER: Auth: another authentication, use WinInet
08:54:20 vrb/pkg  Part prg_av_pro-3e9 is installed
08:54:20 vrb/pkg  Part vps-73802 is installed
08:54:20 vrb/pkg  Part news-4b is installed
08:54:20 vrb/pkg  Part setup_av_pro-3e9 is installed
08:54:20 vrb/pkg  Part jrog-3 is installed
08:54:20 min/gen  Old version: 3e9 (1001)
08:54:20 nrm/pkg  Transferred files: 0
08:54:20 nrm/pkg  Transferred bytes: 0
08:54:20 nrm/pkg  Transfer time: 0 ms
08:54:20 vrb/fil  NeedReboot=false
08:54:20 vrb/sys  Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
08:54:20 vrb/fil  MoveFileEx("C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt", NULL)
08:54:20 min/gen  Return code: 0x20000001 [Nothing done]
08:54:20 min/gen  Stopped: 04.05.2007, 08:54:20


08:58:15 min/gen  Started: 04.05.2007, 08:58:15
08:58:15 min/gen  Running setup_av_pro-3e9 (1001)
08:58:15 nrm/sys  Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
08:58:15 vrb/sys  Computer WinName: JOLLY-E896C5927
08:58:15 min/sys  Windows Net User: SYSTEM
08:58:15 min/gen  Cmdline: /stopstat /verysilent /noreboot  
08:58:15 vrb/gen  Operation set to INST_OP_[16]
08:58:15 min/gen  Old version: 3e9 (1001)
08:58:15 nrm/gen  SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
08:58:15 nrm/int  SYNCER: Type: use IE settings
08:58:15 nrm/int  SYNCER: Auth: another authentication, use WinInet
08:58:15 vrb/pkg  Part prg_av_pro-3e9 is installed
08:58:15 vrb/pkg  Part vps-73802 is installed
08:58:15 vrb/pkg  Part news-4b is installed
08:58:15 vrb/pkg  Part setup_av_pro-3e9 is installed
08:58:15 vrb/pkg  Part jrog-3 is installed
08:58:15 min/gen  Old version: 3e9 (1001)
08:58:15 nrm/pkg  Transferred files: 0
08:58:15 nrm/pkg  Transferred bytes: 0
08:58:15 nrm/pkg  Transfer time: 0 ms
08:58:15 vrb/fil  NeedReboot=false
08:58:15 vrb/sys  Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
08:58:15 vrb/fil  MoveFileEx("C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt", NULL)
08:58:15 min/gen  Return code: 0x20000001 [Nothing done]
08:58:15 min/gen  Stopped: 04.05.2007, 08:58:15


14:28:12 min/gen  Started: 04.05.2007, 14:28:12
14:28:12 min/gen  Running setup_av_pro-3e9 (1001)
14:28:12 nrm/sys  Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
14:28:12 vrb/sys  Computer WinName: JOLLY-E896C5927
14:28:12 min/sys  Windows Net User: SYSTEM
14:28:12 min/gen  Cmdline: /stopstat /verysilent /noreboot  
14:28:12 vrb/gen  Operation set to INST_OP_[16]
14:28:12 min/gen  Old version: 3e9 (1001)
14:28:12 nrm/gen  SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
14:28:12 nrm/int  SYNCER: Type: use IE settings
14:28:12 nrm/int  SYNCER: Auth: another authentication, use WinInet
14:28:12 vrb/pkg  Part prg_av_pro-3e9 is installed
14:28:12 vrb/pkg  Part vps-73802 is installed
14:28:12 vrb/pkg  Part news-4b is installed
14:28:12 vrb/pkg  Part setup_av_pro-3e9 is installed
14:28:12 vrb/pkg  Part jrog-3 is installed
14:28:12 min/gen  Old version: 3e9 (1001)
14:28:12 nrm/pkg  Transferred files: 0
14:28:12 nrm/pkg  Transferred bytes: 0
14:28:12 nrm/pkg  Transfer time: 0 ms
14:28:12 vrb/fil  NeedReboot=false
14:28:12 vrb/sys  Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
14:28:12 vrb/fil  MoveFileEx("C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt", NULL)
14:28:12 min/gen  Return code: 0x20000001 [Nothing done]
14:28:12 min/gen  Stopped: 04.05.2007, 14:28:12

Offline Vlk

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Re: have an issue with latest update 1001 (the first in a long time)
« Reply #31 on: May 04, 2007, 08:47:48 PM »
Quote
I will not apply the 'fix' by this time because it's a serious drawback to OS efficiency.

Negative. In reality, it has zero impact on performance. Absolutely zero. ;)
If at first you don't succeed, then skydiving's not for you.

martosurf

  • Guest
Re: have an issue with latest update 1001 (the first in a long time)
« Reply #32 on: May 04, 2007, 08:48:31 PM »
And this is the DATA\LOG\Setup.log edit:


04.05.2007   08:53:58.000   1178279638   general   Started: 04.05.2007, 08:53:58
04.05.2007   08:53:58.000   1178279638   general   Running setup_av_pro-3e9 (1001)
04.05.2007   08:53:58.000   1178279638   system   Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
04.05.2007   08:53:58.000   1178279638   system   Computer WinName: JOLLY-E896C5927
04.05.2007   08:53:58.000   1178279638   system   Windows Net User: SYSTEM
04.05.2007   08:53:58.000   1178279638   general   Cmdline: /refresh /noreboot /updatevps /verysilent  /limitcpu  
04.05.2007   08:53:58.000   1178279638   general   Operation set to INST_OP_UPDATE_INSTALL_PACKAGES
04.05.2007   08:53:58.000   1178279638   general   Old version: 3e9 (1001)
04.05.2007   08:53:58.000   1178279638   general   SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
04.05.2007   08:53:58.000   1178279638   internet   SYNCER: Type: use IE settings
04.05.2007   08:53:58.000   1178279638   internet   SYNCER: Auth: another authentication, use WinInet
04.05.2007   08:53:58.000   1178279638   package   Part prg_av_pro-3e9 is installed
04.05.2007   08:53:58.000   1178279638   package   Part vps-73802 is installed
04.05.2007   08:53:58.000   1178279638   package   Part news-4b is installed
04.05.2007   08:53:58.000   1178279638   package   Part setup_av_pro-3e9 is installed
04.05.2007   08:53:58.000   1178279638   package   Part jrog-3 is installed
04.05.2007   08:53:58.000   1178279638   general   Old version: 3e9 (1001)
04.05.2007   08:53:59.000   1178279639   file   SetExistingFilesBitmap: 1024->150->150
04.05.2007   08:53:59.000   1178279639   general   GUID: 508da512-9a96-48e4-bd98-c4d4e91cb1fe
04.05.2007   08:53:59.000   1178279639   general   Entering:UpdateInstallPackages
04.05.2007   08:53:59.000   1178279639   package   Load C:\Archivos de programa\Alwil Software\Avast4\Setup\prod-av_pro.vpu
04.05.2007   08:53:59.000   1178279639   package   LatestPartInfo: jrog = jrog-3
04.05.2007   08:53:59.000   1178279639   package   LatestPartInfo: news = news-4b
04.05.2007   08:53:59.000   1178279639   package   LatestPartInfo: program = prg_av_pro-3e9
04.05.2007   08:53:59.000   1178279639   package   LatestPartInfo: setup = setup_av_pro-3e9
04.05.2007   08:53:59.000   1178279639   package   LatestPartInfo: vps = vps-73802
04.05.2007   08:53:59.000   1178279639   package   ArePartsInstallable: 1
04.05.2007   08:54:17.000   1178279657   package   vps: updated [073802]
04.05.2007   08:54:17.000   1178279657   file   Fix security on: C:\Archivos de programa\Alwil Software\Avast4\*.*
04.05.2007   08:54:18.000   1178279658   file   Fix security on: C:\Archivos de programa\Alwil Software\Avast4\images\*.*
04.05.2007   08:54:18.000   1178279658   file   Fix security on: C:\Archivos de programa\Alwil Software\Avast4\SPANISH\*.*
04.05.2007   08:54:18.000   1178279658   file   Fix security on: C:\Archivos de programa\Alwil Software\Avast4\SPANISH\HELP\*.*
04.05.2007   08:54:18.000   1178279658   file   Fix security on: C:\Archivos de programa\Alwil Software\Avast4\SPANISH\HtmlData\*.*
04.05.2007   08:54:18.000   1178279658   package   Transferred files: 0
04.05.2007   08:54:18.000   1178279658   package   Transferred bytes: 0
04.05.2007   08:54:18.000   1178279658   package   Transfer time: 0 ms
04.05.2007   08:54:18.000   1178279658   file   NeedReboot=false
04.05.2007   08:54:18.000   1178279658   system   Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
04.05.2007   08:54:18.000   1178279658   file   MoveFileEx("C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt", NULL)
04.05.2007   08:54:18.000   1178279658   general   Return code: 0x20000000 [Something done]
04.05.2007   08:54:18.000   1178279658   general   Stopped: 04.05.2007, 08:54:18


04.05.2007   08:54:20.000   1178279660   general   Started: 04.05.2007, 08:54:20
04.05.2007   08:54:20.000   1178279660   general   Running setup_av_pro-3e9 (1001)
04.05.2007   08:54:20.000   1178279660   system   Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
04.05.2007   08:54:20.000   1178279660   system   Computer WinName: JOLLY-E896C5927
04.05.2007   08:54:20.000   1178279660   system   Windows Net User: SYSTEM
04.05.2007   08:54:20.000   1178279660   general   Cmdline: /stopstat /verysilent /noreboot  
04.05.2007   08:54:20.000   1178279660   general   Operation set to INST_OP_[16]
04.05.2007   08:54:20.000   1178279660   general   Old version: 3e9 (1001)
04.05.2007   08:54:20.000   1178279660   general   SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
04.05.2007   08:54:20.000   1178279660   internet   SYNCER: Type: use IE settings
04.05.2007   08:54:20.000   1178279660   internet   SYNCER: Auth: another authentication, use WinInet
04.05.2007   08:54:20.000   1178279660   package   Part prg_av_pro-3e9 is installed
04.05.2007   08:54:20.000   1178279660   package   Part vps-73802 is installed
04.05.2007   08:54:20.000   1178279660   package   Part news-4b is installed
04.05.2007   08:54:20.000   1178279660   package   Part setup_av_pro-3e9 is installed
04.05.2007   08:54:20.000   1178279660   package   Part jrog-3 is installed
04.05.2007   08:54:20.000   1178279660   general   Old version: 3e9 (1001)
04.05.2007   08:54:20.000   1178279660   package   Transferred files: 0
04.05.2007   08:54:20.000   1178279660   package   Transferred bytes: 0
04.05.2007   08:54:20.000   1178279660   package   Transfer time: 0 ms
04.05.2007   08:54:20.000   1178279660   file   NeedReboot=false
04.05.2007   08:54:20.000   1178279660   system   Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
04.05.2007   08:54:20.000   1178279660   file   MoveFileEx("C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt", NULL)
04.05.2007   08:54:20.000   1178279660   general   Return code: 0x20000001 [Nothing done]
04.05.2007   08:54:20.000   1178279660   general   Stopped: 04.05.2007, 08:54:20


04.05.2007   08:58:15.000   1178279895   general   Started: 04.05.2007, 08:58:15
04.05.2007   08:58:15.000   1178279895   general   Running setup_av_pro-3e9 (1001)
04.05.2007   08:58:15.000   1178279895   system   Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
04.05.2007   08:58:15.000   1178279895   system   Computer WinName: JOLLY-E896C5927
04.05.2007   08:58:15.000   1178279895   system   Windows Net User: SYSTEM
04.05.2007   08:58:15.000   1178279895   general   Cmdline: /stopstat /verysilent /noreboot  
04.05.2007   08:58:15.000   1178279895   general   Operation set to INST_OP_[16]
04.05.2007   08:58:15.000   1178279895   general   Old version: 3e9 (1001)
04.05.2007   08:58:15.000   1178279895   general   SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
04.05.2007   08:58:15.000   1178279895   internet   SYNCER: Type: use IE settings
04.05.2007   08:58:15.000   1178279895   internet   SYNCER: Auth: another authentication, use WinInet
04.05.2007   08:58:15.000   1178279895   package   Part prg_av_pro-3e9 is installed
04.05.2007   08:58:15.000   1178279895   package   Part vps-73802 is installed
04.05.2007   08:58:15.000   1178279895   package   Part news-4b is installed
04.05.2007   08:58:15.000   1178279895   package   Part setup_av_pro-3e9 is installed
04.05.2007   08:58:15.000   1178279895   package   Part jrog-3 is installed
04.05.2007   08:58:15.000   1178279895   general   Old version: 3e9 (1001)
04.05.2007   08:58:15.000   1178279895   package   Transferred files: 0
04.05.2007   08:58:15.000   1178279895   package   Transferred bytes: 0
04.05.2007   08:58:15.000   1178279895   package   Transfer time: 0 ms
04.05.2007   08:58:15.000   1178279895   file   NeedReboot=false
04.05.2007   08:58:15.000   1178279895   system   Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
04.05.2007   08:58:15.000   1178279895   file   MoveFileEx("C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt", NULL)
04.05.2007   08:58:15.000   1178279895   general   Return code: 0x20000001 [Nothing done]
04.05.2007   08:58:15.000   1178279895   general   Stopped: 04.05.2007, 08:58:15


04.05.2007   14:28:12.000   1178299692   general   Started: 04.05.2007, 14:28:12
04.05.2007   14:28:12.000   1178299692   general   Running setup_av_pro-3e9 (1001)
04.05.2007   14:28:12.000   1178299692   system   Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
04.05.2007   14:28:12.000   1178299692   system   Computer WinName: JOLLY-E896C5927
04.05.2007   14:28:12.000   1178299692   system   Windows Net User: SYSTEM
04.05.2007   14:28:12.000   1178299692   general   Cmdline: /stopstat /verysilent /noreboot  
04.05.2007   14:28:12.000   1178299692   general   Operation set to INST_OP_[16]
04.05.2007   14:28:12.000   1178299692   general   Old version: 3e9 (1001)
04.05.2007   14:28:12.000   1178299692   general   SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
04.05.2007   14:28:12.000   1178299692   internet   SYNCER: Type: use IE settings
04.05.2007   14:28:12.000   1178299692   internet   SYNCER: Auth: another authentication, use WinInet
04.05.2007   14:28:12.000   1178299692   package   Part prg_av_pro-3e9 is installed
04.05.2007   14:28:12.000   1178299692   package   Part vps-73802 is installed
04.05.2007   14:28:12.000   1178299692   package   Part news-4b is installed
04.05.2007   14:28:12.000   1178299692   package   Part setup_av_pro-3e9 is installed
04.05.2007   14:28:12.000   1178299692   package   Part jrog-3 is installed
04.05.2007   14:28:12.000   1178299692   general   Old version: 3e9 (1001)
04.05.2007   14:28:12.000   1178299692   package   Transferred files: 0
04.05.2007   14:28:12.000   1178299692   package   Transferred bytes: 0
04.05.2007   14:28:12.000   1178299692   package   Transfer time: 0 ms
04.05.2007   14:28:12.000   1178299692   file   NeedReboot=false
04.05.2007   14:28:12.000   1178299692   system   Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
04.05.2007   14:28:12.000   1178299692   file   MoveFileEx("C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt", NULL)
04.05.2007   14:28:12.000   1178299692   general   Return code: 0x20000001 [Nothing done]
04.05.2007   14:28:12.000   1178299692   general   Stopped: 04.05.2007, 14:28:12

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11664
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re: have an issue with latest update 1001 (the first in a long time)
« Reply #33 on: May 04, 2007, 08:50:48 PM »
You don't have to post the logs, we understand what the problem is - but unfortunately (for you), the issue is not serious enough to roll out a new version (fixing this). As I said above, the registry setting gives no performance gain at all and disabling it is a viable solution.
If at first you don't succeed, then skydiving's not for you.

Offline Lisandro

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Re: have an issue with latest update 1001 (the first in a long time)
« Reply #34 on: May 04, 2007, 11:11:16 PM »
You don't have to post the logs
I've asked him to do so, I was trying to understand the problem and after, trying to help. Sorry.

we understand what the problem is
I don't...
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martosurf

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Re: have an issue with latest update 1001 (the first in a long time)
« Reply #35 on: May 05, 2007, 02:51:49 AM »
You don't have to post the logs, we understand what the problem is - but unfortunately (for you), the issue is not serious enough to roll out a new version (fixing this). As I said above, the registry setting gives no performance gain at all and disabling it is a viable solution.

Dear vlk,

first of all, please to meet you :) . We've been chating in this thread for a while but we didn't introduce ourselves. I already met some cool people here but is the first time I chat directly with an avast! developer  (I already readed a lot of your posts :))

I'm sorry but not angry to hear what you say, I know every product have it's own cycle developers have to stick with, and while it -'the product'- may be changed or transformed in any way it must stick to company policies, times and funds; this applies to cars, shoes, electronics, food, etc. etc. and of course to this great application avast! too, so I can understand you will not address this issue in the near future.

With what I cannot agree with you is that I have to turn off a feature that improves OS efficiency because a code glitch - yours glitch. And sorry to be contrary to you but 8.3 file names system vs. new NTFS file system is indeed slower, as it is the Last Time Stamp feature - but I have to leave it on to get the best of the hard disk defragmenter.

To my thinking, turning off a useful feature to solve a glitch is not the best way to go. Suppose your car starts to make lot of noice at 80km/h so then you go at a lower speed to not hear that noice while your car can go easily up to 220km/h.

Anyway, overall you have a good product and I congratulate you and the whole team for your excellent work, you really had achived a lot of excellence with this program.

I only would like to ask you if you can post which is the problem, at least in general lines. You know, I'm a lot of curious -with lot of things- and software application are not the exception!!

Best regards,
Martín

moses_x

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Re: have an issue with latest update 1001 (the first in a long time)
« Reply #36 on: May 05, 2007, 04:34:43 AM »
Just a suggestion!
Disable the tweak, install the update (with the tweak, many files are not correctly update) and reboot. After that, enable the tweak.
I've tested this procedure and it works ok, but for somehow i have to agree with Vlk. This tweak has no impact. In fact, many tweaks suggested over the net, doesn't increase the performance as it should be. You can check some myths here http://mywebpages.comcast.net/SupportCD/XPMyths.html

martosurf

  • Guest
Re: have an issue with latest update 1001 (the first in a long time)
« Reply #37 on: May 05, 2007, 08:01:41 AM »
Quote
I've asked him to do so, I was trying to understand the problem and after, trying to help. Sorry.

obrigado 8)


Hi moses
This tweak has no impact.  <--- really? You are killin' my hero, I'll take note about that  :'(
mywebpages.comcast.net/SupportCD/XPMyths.html  <----- I already know that site it's pretty good.
For this very moment, since last post I haven't any incident... sorta I'm starting to feel at home again   :)
If things turn bad I will start troobleshoting. Tnx for your hand!

Offline alanrf

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Re: have an issue with latest update 1001 (the first in a long time)
« Reply #38 on: May 05, 2007, 08:19:51 AM »
martosurf,

you know many of us fairly well as friends by now.   We will not ask you to harm your system.  I have "last accessed" turned off - by the way it does not hurt my defragmentation program (Diskeeper) or my backup imaging program (Acronis).  If the avast folks asked me to turn it on again - at least for a while - to see if would overcome a problem I have experienced then I certainly trust the avast team enough to go along.

In your own best interests and to help the community may I not ask you to re-think your decision?

Regards,

Alan   
« Last Edit: May 05, 2007, 08:26:53 AM by alanrf »

martosurf

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Re: have an issue with latest update 1001 (the first in a long time)
« Reply #39 on: May 05, 2007, 08:48:41 AM »
COOL  8)

Offline igor

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Re: have an issue with latest update 1001 (the first in a long time)
« Reply #40 on: May 05, 2007, 12:02:05 PM »
With what I cannot agree with you is that I have to turn off a feature that improves OS efficiency because a code glitch - yours glitch. And sorry to be contrary to you but 8.3 file names system vs. new NTFS file system is indeed slower, as it is the Last Time Stamp feature - but I have to leave it on to get the best of the hard disk defragmenter.

To my thinking, turning off a useful feature to solve a glitch is not the best way to go. Suppose your car starts to make lot of noice at 80km/h so then you go at a lower speed to not hear that noice while your car can go easily up to 220km/h.

I believe Vlk didn't say it won't be fixed at all - just that the impact is very low, and a (temporary, if you insist) fix is very easy, so we won't release a new version requiring tens of millions of people around the world to restart their computers again.
When the next version is released, in a few months probably, I believe the setup will support even this case.

And regarding this "great" SFN generation feature - it's not really that useful as you might think, it's most likely just a placebo. Also, it can bring up problems not easy to solve. The problem is that the system doesn't make it possible to use a long file name at some specific places - and if the short file name doesn't exist, what can you do? For example, I remember there was a problem with the boot-time scanner when it was placed in the avast! installation folder. The system doesn't make it possible to start an executable (at the boot-time) if the pathname contains a space; the normal solution would be to convert it to short pathname, but if you have this great optimization enabled, it's simply not possible. So, you can't start the boot-time scanner.
In the end, we moved the boot-time scanner executable into the system32 folder (where it can be started without the path, just using the filename), but it's not a very nice solution. First, the executables are not where they are supposed to be (you installed avast! into a specific folder, so why should it put a number of its files into the system folder?), second - various problems with access rights may occur... etc.

All that because some time ago, somebody wrote that disabling short filename generation might improve system performance... ridiculous.

Offline alanrf

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Re: have an issue with latest update 1001 (the first in a long time)
« Reply #41 on: May 05, 2007, 12:18:11 PM »
Just a small point ... and it has been reported in the forums too. 

I will never (myself) complain about avast putting out program point updates to fix problems but I have had calls from the avast users I personally support who are confused about the frequency of recent program updates.  Given the IT background of these folks I have to assume that less experienced avast users must be wondering what is happening.

I know that the avast team must face that fine line of when there is a need to introduce a new release but for this particular tweak ... I'm on the side of letting things calm down for a few weeks.     

greenhatch

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Re: have an issue with latest update 1001 (the first in a long time)
« Reply #42 on: May 05, 2007, 01:14:00 PM »
Good to see your post there, alanrf, which I agree strongly.

tcm13

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Re: have an issue with latest update 1001 (the first in a long time)
« Reply #43 on: May 07, 2007, 09:39:23 AM »
I have been running Avast on my x64 XP Pro machine for several years without problem, this is the first. I don't remember ever having used the "short name conversion tweak", but am having reboot problems since the last program update.
Below is part of the last two setup log entries, it seems as if it is calling for a reboot for no reason and there is nothing in the reboot.log. :

08:43:49 min/gen  Started: 07.05.2007, 08:43:49
08:43:49 min/gen  Running setup_av_pro-3e9 (1001)
08:43:49 nrm/sys  Operating system: Windows2003 ver 5.2, build 3790, sp 2.0 [Service Pack 2] AMD64
08:43:49 vrb/sys  Computer WinName: home
08:43:49 min/sys  Windows Net User: user
08:43:49 min/gen  Cmdline: /stopstat /silent /noreboot 
08:43:49 vrb/gen  Operation set to INST_OP_[16]
08:43:49 min/gen  Old version: 3e9 (1001)
08:43:49 nrm/gen  SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
08:43:49 nrm/int  SYNCER: Type: use IE settings
08:43:49 nrm/int  SYNCER: Auth: another authentication, use WinInet
08:43:49 vrb/pkg  Part prg_av_pro-3e9 is installed
08:43:49 vrb/pkg  Part vps-73803 is installed
08:43:49 vrb/pkg  Part news-4b is installed
08:43:49 vrb/pkg  Part setup_av_pro-3e9 is installed
08:43:49 vrb/pkg  Part jrog-3 is installed
08:43:49 min/gen  Old version: 3e9 (1001)
08:43:56 nrm/pkg  Transferred files: 0
08:43:56 nrm/pkg  Transferred bytes: 0
08:43:56 nrm/pkg  Transfer time: 0 ms
08:43:56 vrb/fil  NeedReboot=false
08:43:56 vrb/sys  Reboot set by filRenameOnReboot(C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt,)
08:43:56 vrb/fil  MoveFileEx("C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt", NULL)
08:43:56 min/gen  Return code: 0x20000001 [Nothing done]
08:43:56 min/gen  Stopped: 07.05.2007, 08:43:56


08:44:13 min/gen  Started: 07.05.2007, 08:44:13
08:44:13 min/gen  Running setup_av_pro-3e9 (1001)
08:44:13 nrm/sys  Operating system: Windows2003 ver 5.2, build 3790, sp 2.0 [Service Pack 2] AMD64
08:44:13 vrb/sys  Computer WinName: home
08:44:13 min/sys  Windows Net User: SYSTEM
08:44:13 min/gen  Cmdline: /stopstat /verysilent /noreboot 
08:44:13 vrb/gen  Operation set to INST_OP_[16]
08:44:13 min/gen  Old version: 3e9 (1001)
08:44:13 nrm/gen  SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
08:44:13 nrm/int  SYNCER: Type: use IE settings
08:44:13 nrm/int  SYNCER: Auth: another authentication, use WinInet
08:44:13 vrb/pkg  Part prg_av_pro-3e9 is installed
08:44:13 vrb/pkg  Part vps-73803 is installed
08:44:13 vrb/pkg  Part news-4b is installed
08:44:13 vrb/pkg  Part setup_av_pro-3e9 is installed
08:44:13 vrb/pkg  Part jrog-3 is installed
08:44:13 min/gen  Old version: 3e9 (1001)
08:44:13 nrm/pkg  Transferred files: 0
08:44:13 nrm/pkg  Transferred bytes: 0
08:44:13 nrm/pkg  Transfer time: 0 ms
08:44:13 vrb/fil  NeedReboot=false
08:44:13 vrb/sys  Reboot set by filRenameOnReboot(C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt,)
08:44:13 vrb/fil  MoveFileEx("C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt", NULL)
08:44:13 min/gen  Return code: 0x20000001 [Nothing done]
08:44:13 min/gen  Stopped: 07.05.2007, 08:44:13

One part is saying no reboot and it still writes a reboot log with no parameters.
Can anyone make something out of this?


martosurf

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Re: have an issue with latest update 1001 (the first in a long time)
« Reply #44 on: May 08, 2007, 04:15:09 AM »
men, you are great

thank you for all your time, energy and effort; because I'm allways learning I will take care about your post. Already get back to 8.3 to follow your directions.

I just want to note this sentence:

The problem is that the system doesn't make it possible to use a long file name at some specific places - and if the short file name doesn't exist, what can you do?  <-- excellent!!!! - It's very funny the world most used OS has this -incredible stupid?- flaws!

Igor, thanks a lot for your post, you are very kind. Must be very mind-challenging not deal only with your own application code, but with Micro$oft's one too  ;D ;D ;D ;)

avast! rules