Are there more info to help us to guess what is happening?
Like the time of the email (txt or html), your Internet Mail Provider settings for Heuristic and Heuristic (Advanced) tab of settings - maybe you can post a screenshot of them.
Do these messages have attachments? Which kind?
The situation has changed somewhat but still a problem.
The emal is usually html.
Today, unlike at first, Comodo (anti spam) is catching all these message; I'm also receiving an email from Avast but not the message I was getting when I first described my post. Comodo was catching some but not all when I first posted.
Example of the type message I receive from Avast in e-mail today (5/3/07)Multiple Content-Type header - HIGH DANGER!
Sender: Harry Halleck <yahoo.com>
Recipient: Barbara & Travis Burke >, Jack & Marva Bushong <Bob & Virginia Cash <xxxxxxx>, Crayton& joyce Fisher <>, Hal & Joyce Magner
Subject: Fwd: Fw: dancing horse
Most of these emails have attachments; i.e. HTML forwards, they are lost when I bring them in despite the message. One I recall had three attached photos in jpg format. I bring them in anyway this has
been a sudden problem with probably 10 different friends and I am dubious that many friends who don't necessarily
communicate with each other have a virus/worm, etc.
NOTE: I ran Avast after accepting these emails despite the warning message a couple days and checked out clear of problems.
The Avast (home version) heuristic settings: Sensitivity is "low" and the Silent Mode is checked with "Delete/Deny" checked.
Did you notice that there are now three of us in this thread who are having this problem and all have the same ISP: BellSouth. BellSouth denied responsibility and told me to contact the spam manufacturer. My mail in BellSouth Web Mail has no problem; it was their suggestion I test it there. The attachments were there so I was able to get from webmail.
Please explain how I can find the ISP's Heuristic settings so that I can provide them as you requested.
Barbara T.