Author Topic: [Solved] Mail shield certificate not trusted in Outlook  (Read 5000 times)

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Offline corttex

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Re: Mail shield certificate not trusted in Outlook
« Reply #30 on: June 19, 2021, 08:52:11 AM »
I found a solution for me... just run online installer, reboot and build is 675

Online NON

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Re: Mail shield certificate not trusted in Outlook
« Reply #31 on: June 19, 2021, 09:18:53 AM »
Some reports indicate a "Repair" will fix the issue (i.e. applying patch).
Open Avast -> Menu -> Settings -> General -> Troubleshooting -> Repair App

After a repair, reboot is recommended.
Main: Win10 Pro 21H2 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 21 Premium Beta(Icarus) / Comodo Firewall (testing again)
Mobile: Win10 Pro 21H1 64bit / Core i5-3340M 2.7GHz / 8GB RAM / Avast 21 Free / Windows Firewall Control

Avast の設定について解説しています。よろしければご覧ください。

Offline pc.net

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Re: Mail shield certificate not trusted in Outlook
« Reply #32 on: June 19, 2021, 11:39:10 AM »
The new Version 21.5.2470- Build 21.5.6354.675 isn't shown after triggering a manual update.
You have to reboot your machine.

Offline Asyn

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Re: Mail shield certificate not trusted in Outlook
« Reply #33 on: June 19, 2021, 12:58:25 PM »
The Avast Add-in is listed as activated but Avast buttons are missing  in my Outlook 2010, how to get Avast tools bar back ?
-> https://forum.avast.com/index.php?topic=235969.msg1555591#msg1555591
Win 8.1 [x64] - Avast PremSec 21.10.6772.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.3 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline OrdosAlpha

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Re: Mail shield certificate not trusted in Outlook
« Reply #34 on: June 19, 2021, 04:50:28 PM »
Emergency update kicked in today. Now on Build 21.5.6354.675, and can check my e-mail in Thunderbird without having to disable the Mail Shield.

Offline Jake IV

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Re: Mail shield certificate not trusted in Outlook
« Reply #35 on: June 19, 2021, 05:22:33 PM »
Thanks guys 'n gals, it's working again!

Offline dlpcap

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Re: [Solved] Mail shield certificate not trusted in Outlook
« Reply #36 on: June 21, 2021, 05:44:58 PM »
Thank you for the email fix!

Offline lukor

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Re: [Solved] Mail shield certificate not trusted in Outlook
« Reply #37 on: June 22, 2021, 02:23:58 PM »
Thanks, guys a lot for confirming the fix. Sorry for the complications with the update process. It gets delivered automatically, but to be applied to a running service the restart is needed.

In Windows 8 and later, Microsoft has introduced a hybrid shutdown, called: Fast startup. It works but logging out the user and then hibernate the machine. Next time all the kernel and services are restored from the saved memory image (the hibernate file) and the user logs in again - essentially restarting all the user-mode apps. This is why "Restart" and "Shutdown and power on again" are not the same. Similar issues can be seen with Windows Updates as well. See here: https://docs.microsoft.com/en-us/troubleshoot/windows-client/deployment/updates-not-install-with-fast-startup

Thanks again,
Lukas.



Offline hardwax909

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Re: [Solved] Mail shield certificate not trusted in Outlook
« Reply #38 on: November 21, 2021, 08:07:37 PM »
I just updated to 21.9.2494 and this is broken again. Anyone else seeing this issue ? Is there a fix on the way ?

Offline Scott316

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Re: [Solved] Mail shield certificate not trusted in Outlook
« Reply #39 on: November 21, 2021, 11:37:21 PM »
This has started AGAIN! I am on Avast 21.9.2494 (build 21.9.6698.703).

I'm using the software Postbox v7.0.52 for accessing Outlook.com
 >:(

Screenshot: https://ibb.co/nRW2hMH
« Last Edit: November 21, 2021, 11:39:50 PM by Scott316 »

Offline prokopes_

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Re: [Solved] Mail shield certificate not trusted in Outlook
« Reply #40 on: November 23, 2021, 09:37:41 AM »
Thank you for reporting this.

hardwax909, could you send us a screenshot of the error you're getting?

Scott316, can you try importing Avast Mail Shield certificate to Postbox?
-The export from Avast is described here: https://support.avast.com/en-ww/article/Troubleshoot-invalid-email-certificate/
-You can then import the certificate in Postbox > Options > Advanced > Certificates > View Certificates > Authorities > Import...

Offline hardwax909

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Re: [Solved] Mail shield certificate not trusted in Outlook
« Reply #41 on: November 23, 2021, 02:11:16 PM »
I tried the insert image button and it didnt let me choose a file. How to I upload an image to this forum ?



Offline Asyn

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Re: [Solved] Mail shield certificate not trusted in Outlook
« Reply #42 on: November 23, 2021, 02:17:29 PM »
I tried the insert image button and it didnt let me choose a file. How to I upload an image to this forum ?
Hi, see screenshot.
Win 8.1 [x64] - Avast PremSec 21.10.6772.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.3 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline hardwax909

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Re: [Solved] Mail shield certificate not trusted in Outlook
« Reply #43 on: November 23, 2021, 02:41:54 PM »
Here you go, this is for Outlook

Offline Scott316

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Re: [Solved] Mail shield certificate not trusted in Outlook
« Reply #44 on: November 26, 2021, 09:23:30 AM »
Ok, I tried that cert. thing. It seems to have helped for now. But seriously, this never used to be an issue. This should be fixed!