German speaking users here ???

[vader]

hallo - ist jemand da , der deutsch spricht
ich bräuchte hilfe bei meine avast "on acces schutz steuerung" !!!

if not - i need help with the "on acces protection" :'(
the problem is that i couldn't run any "provider" - i always get an error message like this :
"the aavm sub-system has found an RPC mistake" -
what should i do

btw : sorry for my bad english

[Eddy]

RPC is lately become well known to people due to the msblast virus. Make sure you have ALL windows security update/patches installed
Go here for to update your operating system >
http://and that your system is not infected. windowsupdate.microsoft.com < See if that solves your problem.

[vader]

hmmm , this seems strange to me because i've installed a new os on my pc & haven't connectet do the internet without firewall - ist it possible for the msblast to come thru the ZONELABS firewall

btw : i've installed win2k with service pack 4

[Lisandro]

If you did not configure the ZA correctly... maybe but the Windows Updates are the most security reason for this infection...
Did you use avast?  

[Uzi]

This has nothing to do with the MSBlast, or with any other virus. I also saw this kind of error.
In the case that I saw:

When you load up Windows, for quite some time there is an X mark on the resident icon of Avast. If you click on it, you'll get this error message, that there are some RPC error. Then, after you waited enough time, the RPC call has a timeout, and the antivirus' resident protection starts to work. It seems to be a problem with the startup of the antivirus. I saw this only on one computer (of a friend of mine). It might take, however a few minutes until the real time protection starts to work, but it always start.

[Lisandro]

That there are some RPC error. Then, after you waited enough time, the RPC call has a timeout, and the antivirus' resident protection starts to work. It seems to be a problem with the startup of the antivirus ... It might take, however a few minutes until the real time protection starts to work, but it always start.

Some RPC errors won't let the antivirus to start...  :'(
In this cases, sometimes, a full uninstall and reinstall could work. Check if the Windows services are starting automatically. Hope this help  

[Uzi]

Why should AVAST use RPC at all? Especially Avast for Home?

AVAST should not rely on such services for its functions.
At least not when it protects a standalone computer.

[igor]

Why?
Sorry, but RPC is a standard service of the operating system... it's like you'd be saying "avast! should not use the wvsprintfA() API function".

[Uzi]

On a second thought, I shouldn't have entered the considerations of Avast here, even though I cannot think of a reason why RPC is needed for an antivirus to function on a standalone computer.

[Vlk]

Because RPC (the RPC layer) is a like shell, containing lots of APIs and protocols.

avast Home/Pro only uses LPC (local-procedure-call) - quite an optimized set of functions used for inter-process communication on the same machine, but still, this thing is accessible by the RPC APIs!

[tigny]

Hi.

I have the "the aavm subsystem detected a RPC error" error also.

I just clicked on the "Stop on-access protection and exit" right mouse menu on Avast icon...
then I cannot make it work again...
I've been waiting for more than 20 minutes now.

I already had that trouble and un/reinstalled. This is boring me.

Isn't there any other troubleshooting for this?

yours,

[Vlk]

Is the "avast Antivirus" service running?
Control Panel -> Administrative Tools -> Services.

If not, try to start it.

[tigny]

The service was shut down.
I had to start it up.

It instantly changed the state of the tray icon fro, inactive to active.

thank you.

Does it mean that when I "stop the on-access protection and exit", it also stops the service and I'll have to go to the services board again?

If yes, thanks to fix it in the new version,

yours,

tigny

[Vlk]

No it does not stop the service. Has the startup type of this service been set to automatic? If so, I have got no idea who or what stoped it...

Thanks
Vlk

[vader]

Is the "avast Antivirus" service running?
Control Panel -> Administrative Tools -> Services.

If not, try to start it.

i've tried it now - error message 5 - acces denied
also when i've tried to start the avast control service
this programm is going to kill my nervs