Poll

Are you experiencing problems with Avast VPN ??

YES:
2 (66.7%)
NO:
1 (33.3%)

Total Members Voted: 3

Author Topic: Have you had problems with Avast VPN?  (Read 877 times)

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Offline manxe

  • Newbie
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  • Posts: 4
Have you had problems with Avast VPN?
« on: June 09, 2021, 01:12:24 AM »
Avast VPN has demonstrated itself to be unstable on multiple devices. On a specific non-standard phone bought from T-Mobile running Android, the VPN blocked my hotspot. Now I have switched from a cable ISP to T-Mobile Home Internet and find that use of the Avast VPN will nerf my download speed from 100Mbps to POTS speed @ 70Kbps. [The VPN server connected is 'Optimal Location' in Dallas] My PC becomes unusable if I want to use Avast VPN. How is your experience? Have you ever had problems getting Avast VPN to work, or being stable once it's up, or blocking other apps or services?

After no response from Avast Tech Support ... EVER ... I am taking the subject to the public.

Offline r@vast

  • Avast team
  • Super Poster
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  • Posts: 1607
Re: Have you had problems with Avast VPN?
« Reply #1 on: June 09, 2021, 05:14:42 PM »
Hi,

I have responded to your other post: https://forum.avast.com/index.php?topic=280445

Furthermore, can you please provide me with the case/ticket number where you did not receive a response from Avast Tech Support?
According to our system, your last communication with Avast support (via support ticket/case ) was in April 2021 where you informed support that your VPN issue was resolved and that we could close your ticket/case.
If you did not receive a response from Avast Tech Support, we would really like to know about it, in order to fix it.