lost search @start

[jsh]

hi
Ive a few problems ive lost the search facility when you press start and then use search there is no text just a grey box, also windows defender and windows update fail to update.
i am running avast 4.7 and was updated yesterday, i ran a bootime scan this finished and rebooted but produced no log i ran avast in safe mode and it ran for 6 hours i stoped it @ 2 am.
Normaly it takes around 1 to 1.5 hours on my 80 gig drive

winxp pro  2.66intel p4 1.5gig ram c drive 80g d drive 40g

Help

[Lisandro]

i ran a bootime scan this finished and rebooted but produced no log

The report file is created automatically in <avast4>\Data\Report\aswBoot.txt

Did you tweak your system (autopatcher, X-Setup, etc.)? Did you change search settings (classic mode, etc.)?
Did you disable any Windows Services?

[jsh]

no to my knowlage I dint tweak any settings
i dont understand autopatcher or x setup shuld i run these
i cant seem to find the log file @ the location but i can view using the log viewer

john

[Lisandro]

i dont understand autopatcher or x setup shuld i run these

No. They have tweakers that could have changed the search function.

i cant seem to find the log file @ the location but i can view using the log viewer

Can you post a screenshot?
To know how to post a screenshot, see http://forum.avast.com/index.php?topic=8982.0
You can use Gadwin PrintScreen to get a screenshot (http://www.gadwin.com/printscreen/) or the free version of WinSnap 1.1.10 (http://www.filehippo.com/download_winsnap/?2173).

[jsh]

hi
Hear is the snapshot of the search window

john

[Lisandro]

Hear is the snapshot of the search window

I experienced this in a far past...

I'm not sure if I've solved it by:

a) overinstallation of Windows (overinstallation can solve the problem and you won't lose your programs, settings, data, files, etc. Just choose 'Repair' installation of Windows and install 'over' the old installation.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;315341
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314058
http://www.webtree.ca/windowsxp/repair_xp.htm)

or

b) sfc [/scannow] [/scanonce] [/scanboot] [/revert] [/purgecache] [/cachesize=x]
command (see Windows Help).

[jsh]

hi 
Sorry its not a virus or adware then can i ask why dose avast take so long to scan in safe mode
ps ive now fix the windows update problems

john

[Lisandro]

Sorry its not a virus or adware then can i ask why dose avast take so long to scan in safe mode

What does this have with the 'search' problem? Time of scanning & search problem?

ps ive now fix the windows update problems

I don't think these problems are due to windows updates but windows corrupted files. You will have to restore original files and not trying to update windows, right now.

[jsh]

hi
Ok thanks for the info u guys so it's not a virus i have but a widows problem i'll find the fix some where tahnks for the help

john