Author Topic: Trusted Extension "This item is already being downloaded and added into Chrome"  (Read 400 times)

0 Members and 1 Guest are viewing this topic.

Offline u20210512

  • Newbie
  • *
  • Posts: 14
I tried installing the Avast trusted extension GoFullPage, and first, I was getting a message that the extension could not be verified. Now, when I try, I am getting the error message that "This item is already being downloaded and added into Chrome." However, there is no Chrome installed in this system.

In this video you can see the error message: https://www.youtube.com/watch?v=ndXql3P_9Ik

Here, you view the extension "... couldn't be verified"

Could I get some feedback?

Thanks

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 45678
  • 61 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
What version of the Secure Browser are you using?
I'm on version 91.0.10364.115 (Official Build) (beta) (64-bit) and the extension works as advertised.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline u20210512

  • Newbie
  • *
  • Posts: 14
Excellent, it looks like we have the same version. Again, the videos display the errors I am experiencing.

CURRENT VERSION INFORMATION:

Avast Secure Browser is up to date
Version 91.0.10364.115 (Official Build) (64-bit)

TRUSTED EXTENSION "... couldn't be verified"

Screencast: https://www.youtube.com/watch?v=pYEqA8IaGQ8

TRUSTED EXTENSION "This item is already being downloaded and added into Chrome"

Screencast: https://www.youtube.com/watch?v=ndXql3P_9Ik

Thanks!

Offline Jiří Malina

  • Avast team
  • Jr. Member
  • *
  • Posts: 27
Hi!

It looks that something when wrong during installation of the extension.
Don't be confused with the message about Chrome. Our browser is build on same base as Chrome so that's why we can use the same extensions. But Chrome webstore is unable to determine that difference. That's why it is mentioning that the extension is installed in Chrome even when Chrome is not installed.

I suggest to go to your profile in c:\Users\<your user name>\AppData\Local\AVAST Software\Browser\User Data\Default\Extensions\ and delete folder fdpohaocaechififmbbbbbknoalclacl
This should remove all parts of the GoFullPage extension and you can try install it again.

Offline u20210512

  • Newbie
  • *
  • Posts: 14
Hi!

It looks that something when wrong during installation of the extension.
Don't be confused with the message about Chrome. Our browser is build on same base as Chrome so that's why we can use the same extensions. But Chrome webstore is unable to determine that difference. That's why it is mentioning that the extension is installed in Chrome even when Chrome is not installed.

I suggest to go to your profile in c:\Users\<your user name>\AppData\Local\AVAST Software\Browser\User Data\Default\Extensions\ and delete folder fdpohaocaechififmbbbbbknoalclacl
This should remove all parts of the GoFullPage extension and you can try install it again.

That worked. Thanks