help

[carrie]

i just downloaded avast home editon and now i cant access the internet..it doesnt even ask for permissiin..can anyone help

[daronmiller]

OK, Carrie, I'm a novice, but.... I like to believe that carma plays a role in life......so....

What do you mean you can't connect to the internet?





Daron

[daronmiller]

Sorry, i meant "asking for help"..."providing" help novice. I am fairly computer literate. So what is happening?




Daron

[carrie]

i just got a new computer..i had avast before and when i first downloaded it on my old computer it would ask if its ok to display this web p[age..i guess its called learning...well i doenloaded it on my new computer and i have to disable it to get on the internet. it just wont let me connect. its not even asking for permission...can you help im very frustrated

[daronmiller]

OK, I'm NOT an avast expert (as shown by my OWN post), but I am looking into avast options.....   (Experts, please help. OK. Laugh first....THEN help.)

[mauserme]

The avast! web shield acts as a proxy in order to scan your internet traffic, so you need to allow C:\Program Files\Alwil Software\Avast4\ashWebSv.exe internet access in your firewall.

You will also want to allow C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe  and C:\Program Files\Alwil Software\Avast4\Setup\avast.setup.

[DavidR]

i just downloaded avast home editon and now i cant access the internet..it doesnt even ask for permissiin..can anyone help

Please don't post multiple topics (3) on the same problem it just causes duplication of effort and confusion for those helping, I answered one of your topics, http://forum.avast.com/index.php?topic=28557.msg233336#msg233336, incorrectly posted in the avast 4 Server forum.

You are posting in the Server edition Forum of avast, your lucky I was inquisitive. Perhaps one of the Moderators will move it to The avast 4 Home/Pro forum.

What is your firewall ?
Does it allow ashWebSv.exe internet access ?
- If it does delete the entries for them and do a manual update and reconnect to the internet, this will force the firewall to ask permission again.