New version not blocking ads

[jrpar1]

After this new browser update (91.0.10364.115) ads are not being blocked.
Ad block is turned on and set to "strict blocking" but ads are still popping up

[Jiří Malina]

Hi jrpar1

Are ads blocked at lease somewhere or it appears everywhere?
Can you please share your diagnostic info from secure://settings/help -> Diagnostic Information

[jrpar1]

Have not seen any ads blocked since this update.
Diagnostic info.........


executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\Home\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v1909 (x64)
av_version=21.5.2470
urlscanner_version=1.7.0.287
host_prefix=
browser_version=91.0.10364.115 (Official Build (64-bit))
cgid=213
cid=2103
uid=0a213acb3ced4e5a9fb300ff76ea20cc

Channel: stable
OS language: en-us
Browser language: en-US
Search Engine URL: https://duckduckgo.com/?t=avast&q={searchTerms}
Omaha version: 1.8.1065.0

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.5.181
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.6.0.274
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.675
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.39
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.16
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.5.127
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 9121.329.0.0

Disabled extensions:
kdhipfbocahipinepiahppeionfbahlg : Avast Video Downloader : 2.5.149

[Libor Šlechta]

Hello jrpar1,

We have found a bug that may be causing your issue. One of the AdBlock configuration fields is sometimes erased. We are still trying to figure out what causes this issue. We are able to reproduce it in our automated test but only rarely - after hundreds of reinstalls and without any obvious clue why it happens

Unfortunately, I cannot confirm from the diagnostical info that your problem is the same, but it is likely that it is.

You can wait for fix from our side. I have notified our team that is responsible for AdBlock.

Or you can try one of the following ways how to resolve the problem locally.

• Easiest way is to reinstall browser. But it may be inconvenient for you if you already used the browser for a while and want to preserve saved passwords, history, bookmarks etc. It would be possible to move them to new installation (some, not all, of the things are backed up by our account sync feature if you are using it)
• Second option would involve using 3rd party extension https://chrome.google.com/webstore/detail/storage-area-explorer/ocfjjjjhkpapocigimmppepjgfdecjkb?hl=en and manually updating the affected field

I apologize for the troubles and let us know if you would like to assist with one of the local fixes.

[bob3160]

Until the problem is resolved, you could always try the following,
https://youtu.be/3E5cv9tUQG0