Author Topic: Unable to login to banking site  (Read 1176 times)

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Offline lancer6238

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Unable to login to banking site
« on: June 26, 2021, 07:27:43 PM »
Hi,

I'm unable to login to my banking website since this morning (I was still able to login yesterday): https://retail.sc.com/sg/nfs/login.html

Avast Premium Security 21.3.2459 (build 21.3.6164.665) on my Windows laptop reported this as a Phishing site. Avast's virus definitions is 210626-6. Also, AVG Antivirus Free (on my Android tablet) reported this as "Suspicious site found, https://retail.sc.com/sg/nfs/login.html has been reported as a malware site".

However, I'm unable to find any reports of this URL as a phishing site on VirusTotal.

What is going on? I suspect this is a false positive.

Thank you.

Offline DavidR

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Re: Unable to login to banking site
« Reply #1 on: June 26, 2021, 08:04:27 PM »
Reporting Possible False Positive File or Website - https://www.avast.com/false-positive-file-form.php.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline lancer6238

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Re: Unable to login to banking site
« Reply #2 on: June 27, 2021, 04:40:12 AM »
Thanks! Is this the same as the form for AVG? I've already reported the false positive using AVG's form, and I'm wondering if I should also report to Avast.

Offline DavidR

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Re: Unable to login to banking site
« Reply #3 on: June 27, 2021, 01:08:38 PM »
Whilst it is a different form, the end result should be the same as AVG is part of Avast Software.

AVG also has its own support forum, which product are you using ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline lancer6238

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Re: Unable to login to banking site
« Reply #4 on: June 27, 2021, 05:57:32 PM »
I'm using Avast for my Windows laptop, and the AVG Antivirus app for my android tablet.

BTW, I just accessed the URL and there isn't any alerts anymore. The virus definitions are 210627-4, newer than yesterday's. So I guess Avast has fixed this.
« Last Edit: June 27, 2021, 06:03:01 PM by lancer6238 »

Offline DavidR

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Re: Unable to login to banking site
« Reply #5 on: June 27, 2021, 10:12:58 PM »
Looks like it has been resolved then.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security