Author Topic: System crash - PLEASE HELP!  (Read 8239 times)

0 Members and 1 Guest are viewing this topic.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67235
Re: System crash - PLEASE HELP!
« Reply #15 on: May 28, 2007, 05:40:14 PM »
I'm starting to think that I should spend a few $$ by taking it in to a local computer shop, rather than messing around and potentially losing ALL of my data.  My 2nd 200gb Seagate contains all of our pictures and other items.
Maybe it's not the cheaper but if you have a GOOD shop, it will be safer.
The best things in life are free.

Groomerdriver

  • Guest
Re: System crash - PLEASE HELP! (UPDATE!!!)
« Reply #16 on: May 28, 2007, 07:16:11 PM »
I'm starting to think that I should spend a few $$ by taking it in to a local computer shop, rather than messing around and potentially losing ALL of my data.  My 2nd 200GB Seagate contains all of our pictures and other items.
Maybe it's not the cheaper but if you have a GOOD shop, it will be safer.

Good News!!!

I went inside the box and disconnected the USB ports from the motherboard.  This all began when the mouse started acting up and it's an optical mouse with a small plug in "doodad" (how do you like that tech term!! LOL!!) that I plug in a front USB port...it's actually a Microsoft Notebook mouse...should be OK to use right?  Been using it for months now.

I also pulled out the IDE controller card that runs my 200MB Seagate 2nd HD. 

I then started up the PC and everything runs fine now!!  Obviously I have no USB ports and the 2nd HD isn't hooked up.

My plan is to backup all important data, then reinsert the IDE card and see if the 2nd HD works.  If it does, I guess the problem was somehow related to the USB ports and the m/board.

The USB was a 1.1...how can I go to 2.0?  Is there and aux. card or ???

Any thoughts about the above (other than the obvious...."get a new PC..you're running on borrowed time!)

Thanks Tech and others!!!!     

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67235
Re: System crash - PLEASE HELP!
« Reply #17 on: May 28, 2007, 07:30:08 PM »
The USB was a 1.1...how can I go to 2.0?  Is there and aux. card or ???
I think it is a special card, I mean, not possible an upgrade from 1.1 using software. But I'm not sure.

Thanks Tech and others!!!!
You're welcome. Glad you've save some money and time 8)
The best things in life are free.

Groomerdriver

  • Guest
Re: System crash - PLEASE HELP!
« Reply #18 on: May 28, 2007, 08:43:53 PM »
The USB was a 1.1...how can I go to 2.0?  Is there and aux. card or ???
I think it is a special card, I mean, not possible an upgrade from 1.1 using software. But I'm not sure.

Thanks Tech and others!!!!
You're welcome. Glad you've save some money and time 8)

Can't upgrade via software... I know that already.   

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86949
  • No support PMs thanks
Re: System crash - PLEASE HELP!
« Reply #19 on: May 28, 2007, 10:00:32 PM »
The USB was a 1.1...how can I go to 2.0?  Is there and aux. card or ???
I think it is a special card, I mean, not possible an upgrade from 1.1 using software. But I'm not sure.

You can get a PCI Card with USB2 connections, these should be relatively inexpensive.
http://www.google.com/search?q=PCI+Card+USB2+connections or http://www.google.com/search?q=usb2+pci+cards

Products, http://www.google.com/products?q=usb2+pci+cards&btnG=Search+Products.

Besides the faster data throughput the USB 2 port also provides power if required for the USB2 device,
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Vladimyr

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1639
  • Super(massive black hole) Poster
Re: System crash - PLEASE HELP!
« Reply #20 on: May 29, 2007, 03:37:02 AM »
Hi Groomerdriver, and everyone else!
Great to see a positive outcome occurred while I was asleep. Sounds like (in order of probability).
(a) You've got a wireless USB mouse adapter that's become "persona non grata" to your motherboard. This can cause the boot process to be halted because the BIOS can't properly identify the faulty USB device "doodad" and tries to boot off it anyway.
(b) Your PCI IDE adapter was causing a similar problem.
(c) <<WARNING - EXPLICIT TECHNICAL CONTENT>> Your "Mass storage controller" (I'm guessing this is your PCI IDE adapter), "Network controller" (NIC) and one "Serial Bus Controller" (could be a PCI modem) all share one processor interrupt (IRQ) 9. This is not a problem if the motherboard BIOS supports IRQ sharing but if not, it could be that detection of one of the three devices has suddenly changed to 9 and is causing conflict.
« Last Edit: May 29, 2007, 03:40:01 AM by Vladimyr »
There is a way that seems right to a man,
       but in the end it leads to death
.” - Proverbs 16:25

Groomerdriver

  • Guest
Re: System crash - PLEASE HELP!
« Reply #21 on: May 30, 2007, 05:19:12 PM »
Hi Groomerdriver, and everyone else!
Great to see a positive outcome occurred while I was asleep. Sounds like (in order of probability).
(a) You've got a wireless USB mouse adapter that's become "persona non grata" to your motherboard. This can cause the boot process to be halted because the BIOS can't properly identify the faulty USB device "doodad" and tries to boot off it anyway.
(b) Your PCI IDE adapter was causing a similar problem.
(c) <<WARNING - EXPLICIT TECHNICAL CONTENT>> Your "Mass storage controller" (I'm guessing this is your PCI IDE adapter), "Network controller" (NIC) and one "Serial Bus Controller" (could be a PCI modem) all share one processor interrupt (IRQ) 9. This is not a problem if the motherboard BIOS supports IRQ sharing but if not, it could be that detection of one of the three devices has suddenly changed to 9 and is causing conflict.

The issue is "fixed", but something is still weird!

1.  Plugged in a PS2 mouse.....not the wireless mouse doodad (plug-in thingy).
2.  I replugged in the USB port cable to the motherboard --- everything worked fine (I didn't check to see if the ports are working though)
3.  I plugged the IDE card into a different PCI slot...plugged in the 2nd HD and everything worked fine

The dang this runs just like before!!!!!  Again, I haven't tried using a USB port yet.

I plugged in the wireless mouse doodad into our other PC and the doodad isn't showing a power light, and the mouse doesn't work.

Quick FYI -- The modem card was removed a long time ago.

Is this PC trying to give me advance warning of an impending crash, or did the wireless mouse doodad going bad cause the problem?  I don't want to buy another tower if I don't have to but.....

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86949
  • No support PMs thanks
Re: System crash - PLEASE HELP!
« Reply #22 on: May 30, 2007, 06:10:14 PM »
The issue is "fixed", but something is still weird!
<snip>
I plugged in the wireless mouse doodad into our other PC and the doodad isn't showing a power light, and the mouse doesn't work.
<snip>
Is this PC trying to give me advance warning of an impending crash, or did the wireless mouse doodad going bad cause the problem?  I don't want to buy another tower if I don't have to but.....

To me that would be a clue that perhaps the USB mouse doodad is a USB2 device and the USB port you are connecting to is USB1.1 (non-powered). USB2 can provide power to those USB2 devices that require it. Or that the USB mouse doodad is on its way out.

So you will need to check what the USB ports are on your system, has the light ever worked on the USB mouse doodad ?
« Last Edit: May 30, 2007, 06:11:45 PM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Groomerdriver

  • Guest
Re: System crash - PLEASE HELP!
« Reply #23 on: May 30, 2007, 06:24:52 PM »
The issue is "fixed", but something is still weird!
<snip>
I plugged in the wireless mouse doodad into our other PC and the doodad isn't showing a power light, and the mouse doesn't work.
<snip>
Is this PC trying to give me advance warning of an impending crash, or did the wireless mouse doodad going bad cause the problem?  I don't want to buy another tower if I don't have to but.....

To me that would be a clue that perhaps the USB mouse doodad is a USB2 device and the USB port you are connecting to is USB1.1 (non-powered). USB2 can provide power to those USB2 devices that require it. Or that the USB mouse doodad is on its way out.

So you will need to check what the USB ports are on your system, has the light ever worked on the USB mouse doodad ?

You like my technical jargon now don'tcha!!!!!   Doodad!  LOL!!!

You nailed it....the USB ports in the PC are 1.1's....not sure what the Doodad is compatable to...it's a Microsoft laptop wireless mouse.  Yes, the light did work when plugged into the 1.1 port, but now when I try to plug it into the other PC with a 2.0 port, it doesn't light up or work.

I think the Doodad is shot myself.  I'm going to check and see how much a new Doodad is...assuming I can get a new one from Microsoft. 

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86949
  • No support PMs thanks
Re: System crash - PLEASE HELP!
« Reply #24 on: May 30, 2007, 07:39:22 PM »
A MS anything is likely to command a premium price be more expensive than the regular wireless mice doodads, I have an MS wireless optical mouse 1000 and that cost £19.95, which as about £10 cheaper than the normal price. I got mine from a Supermarket 'Tesco' and that was probably why it was cheaper.

It is a standard sized mouse not a notebook one, but I you go for something from Genius or one of the other named brands it is likely to be a little cheaper.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Vladimyr

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1639
  • Super(massive black hole) Poster
Re: System crash - PLEASE HELP!
« Reply #25 on: May 31, 2007, 05:44:17 AM »
Before you "rush" out to buy a new USB wireless mouse, check the USB ports with a flash memory drive or some other USB device requiring 5v power.
Both USB 1.1 and USB 2.0 standards require 5 volt supply at up to 1/2 an amp per device (It's USB 1.0 slots that may or may not be powered). I know you've tried the "doodad" in another PC and it didn't work there either but there's still a chance that the on-board USB might be faulty.

On the other hand, if you do go Microsoft, they have combo wireless "mouses". i.e USB with PS/2 adapter.
« Last Edit: May 31, 2007, 09:01:31 AM by Vladimyr »
There is a way that seems right to a man,
       but in the end it leads to death
.” - Proverbs 16:25