Avast false trojan alarm for Hot conference

[Lisandro]

David has answered before...

Send the sample to virus@avast.com zipped and password protected with password in email body and false positive/undetected malware in the subject. Or you can also add the file to the User Files (File, Add) section of the avast chest where it can do no harm and send it from there (select the file, right click, email to Alwil Software). No need to zip and PW protect when the sample is sent from chest.

[DavidR]

Hi David,

I'm not sure I know how to send the information to Avast about the false positive and i don't have a scanner.

If I were to uninstall Avast.. do you think the problem will be ok if the new antivirus doesn't have this problem?  I didn't know if the problem will linger even if I uninstall Avast.

1. You don't need a scanner, what I'm talking about are the multi-engine on-line Anti-Virus scanners I gave links to previously. This should confirm if the detection is in fact a false positive detection.

2. This is a problem with VPS detections, uninstalling and reinstalling will do nothing to correct that. a sample (copy) of the file needs to be sent to avast so they can analyse it and correct the VPS signatures so it isn't incorrectly detected.

Please re-read this post, print if necessary and try to follow the procedure step by step, http://forum.avast.com/index.php?topic=28571.msg233671#msg233671.