Author Topic: HELP! New Install... must reinstall windows?  (Read 3439 times)

0 Members and 1 Guest are viewing this topic.

wgo

  • Guest
HELP! New Install... must reinstall windows?
« on: February 21, 2004, 09:18:05 PM »
 :'(

HELP!

I just installed the trial version of AVAST PRO. First thing I did was run a virus scan... it found thousands of files with a win32. virus. The prog moved all of the files... 4.3 GB of files from various hard drives into the chest on the C: drive.

C: drive ran out of room before the program finsihed scanning. Computer locked up and rebooted..... NOW it tell sme that Explorer.exe is missing and windows must be reinstalled!  the computer turns off.

Because the program filled the C: drive with suspected viruse files, there is no room to reinstall windows..... HELP!

How can I restore the files from the chest if I cannot get windows to work?


Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11849
    • AVAST Software
Re:HELP! New Install... must reinstall windows?
« Reply #1 on: February 22, 2004, 02:00:08 PM »
What is your OS?
Can't you start the task manager (using Ctrl+Alt+Delete) and let it start the avast! file ashChest.exe? (and restore the Explorer.exe file subsequently)