Author Topic: The system cannot find the file specified  (Read 10048 times)

0 Members and 1 Guest are viewing this topic.

begoña

  • Guest
The system cannot find the file specified
« on: June 04, 2007, 08:13:00 PM »
i get this error mesage when avg try to update the database:
Information about current update:
Last encountered error: The system cannot find the file specified.
I can do it manually but I would prefer to have it automatic.
I have zone alarm firewall and windows xp.
Thanking you in advance.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: The system cannot find the file specified
« Reply #1 on: June 04, 2007, 08:48:26 PM »
AVG or avast?

Do you use any other antivirus in your computer?

Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair). You must be connected to the internet while repairing.

If this does not help, can you uninstall / boot / install / boot again?
The best things in life are free.

begoña

  • Guest
Re: The system cannot find the file specified
« Reply #2 on: June 04, 2007, 09:36:18 PM »
No at the moment,  I had AVG free edition but I think that I cleared all the avg files and folders from my pc.
I also tried to repair,  remove and reinstall using control panel and aswclear.exe.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: The system cannot find the file specified
« Reply #3 on: June 04, 2007, 09:41:50 PM »
No at the moment,  I had AVG free edition but I think that I cleared all the avg files and folders from my pc.
I also tried to repair, remove and reinstall using control panel and aswclear.exe.
I suggest an installation from the scratch.

First of all, be sure AVG is not more installed in your system, no Grisoft folders, etc.
Then:

1. Uninstall avast from Control Panel first.
2. Boot.
3. Use Avast Uninstall for complete uninstallation.
4. Boot.
5. Install again the last version.
6. Boot.
7. Check and post the results.
The best things in life are free.

begoña

  • Guest
Re: The system cannot find the file specified
« Reply #4 on: June 07, 2007, 12:22:39 AM »
I did it and it worked..! but I am having another problem now.  When the database was updated i got simple user interface..! I don't like this skin but I don't know how to change it....  I can't see a menu to select the skin...

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89012
  • No support PMs thanks
Re: The system cannot find the file specified
« Reply #5 on: June 07, 2007, 01:31:22 AM »
Right click inside the SUI skin and a pop-up menu will be displayed (or see image), click select skin. From the next screen you can choose to download others or select one of the others included in the installation.

There are many good ones or you can go for skinless interface.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

begoña

  • Guest
Re: The system cannot find the file specified
« Reply #6 on: June 07, 2007, 02:19:18 PM »
it doesn't work... i tried that before but when i click in the SUI nothing happens... I just get a menu with:=move- size -minimize -close and  about avast...   

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89012
  • No support PMs thanks
Re: The system cannot find the file specified
« Reply #7 on: June 07, 2007, 03:46:05 PM »
So, right clicking in the centre of the skin or clicking the Button at the top left of the skin doesn't bring up the menu in the first image ?

I take it that you are using the skin example image I posted ?

If you move the mouse pointer over a button on the skin you should get a Tooltip to say briefly what the button/option does, do you get that ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: The system cannot find the file specified
« Reply #8 on: June 07, 2007, 03:48:54 PM »
I don't like this skin but I don't know how to change it....  I can't see a menu to select the skin...
Choose the skins you like and download them here: http://www.avast.com/eng/skins.html
Download them and double-click the donwloaded files to load a new skin.
The best things in life are free.

begoña

  • Guest
Re: The system cannot find the file specified
« Reply #9 on: June 07, 2007, 05:58:12 PM »
yes I right click and nothing..! David,  I didn't see any image...? did you attached it?

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89012
  • No support PMs thanks
Re: The system cannot find the file specified
« Reply #10 on: June 07, 2007, 06:25:08 PM »
I posted 3 images all together, two in « Reply #5 and 1 in « Reply #7 so I don't know why you don't see them.

What happens if you click the Menu button (at the top left of the skin) as I suggested ?
It is like an up arrow with an underline ^ in the centre of the button.

You could try the manual download from the link Tech gave.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

begoña

  • Guest
Re: The system cannot find the file specified
« Reply #11 on: June 07, 2007, 07:40:38 PM »
Hi David,  I can't see any images..! I don't know why..
But I don't think we are talking about the same skin.
I will describe what I can see:
In the head blue line I can see : Avast! simple user interface
left  hand side I can see in vertical numbers from one to four (with a circle around them).
and right hand side are the area to scan,  type or scan, information and scan.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: The system cannot find the file specified
« Reply #12 on: June 07, 2007, 08:52:47 PM »
Begoña, did you try other skins like I've posted before?
The best things in life are free.

Offline oldman

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 4142
  • Some days..... MOS...this bug's for you
Re: The system cannot find the file specified
« Reply #13 on: June 07, 2007, 09:24:56 PM »
I will describe what I can see:
In the head blue line I can see : Avast! simple user interface
left  hand side I can see in vertical numbers from one to four (with a circle around them).
and right hand side are the area to scan,  type or scan, information and scan.


What you are looking at is the skinless inteface.

Try this, Right click the "a" icon near the clock. Click program settings. Make sure the box is checked beside Enable skins for simple user interface.
« Last Edit: June 07, 2007, 09:35:39 PM by oldman »

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89012
  • No support PMs thanks
Re: The system cannot find the file specified
« Reply #14 on: June 07, 2007, 11:00:09 PM »
Hi David,  I can't see any images..! I don't know why..
But I don't think we are talking about the same skin.
I will describe what I can see:
In the head blue line I can see : Avast! simple user interface
left  hand side I can see in vertical numbers from one to four (with a circle around them).
and right hand side are the area to scan,  type or scan, information and scan.

This is because you are using the skinless interface, which is strange as the default setting is to use skins and obviously if you aren't using skins you won't see an option to change it.

Oldman has given you an image of the skinless interface, which if you are having a problem with images you might not see it. However, following his instruction should allow for you to use skins in the SUI, then you should be able to get the Menu option to select skin and or download others as we have previously mentioned.

Good luck.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security