Author Topic: SOMEONE PLEASE HELP!  (Read 1833 times)

0 Members and 1 Guest are viewing this topic.


  • Guest
« on: June 13, 2007, 02:48:51 AM »
I wanted to try the SUPERantispyware in my
computer to check for malware. I was sleepy and let it run the deep scan all night.
 The scan was done and it found around 346 objects.
In the morning I clicked on save report and I scrolled down clicking on all the small squares                                                                                                    next to the processes or whatever it is called and then I clicked quarantine.
It quarantined everything and I got a blue empty screen.                                                                                                          I booted the computer and all I got was a blue screen.                                                                                                           My desktop desappeared and everything.

I turned it off again manually since I don't have the word start
on the screen. I started it in safe mode presing f8 and I saw a lot of
words that desappeared right away and then I saw the Windows
Advanced Options Menu, Please select an option.
I clicked on the last good configuration and enter. I got the Windows
screen with the password slot. I wrote my password and It gave me
a blue screen. No desktop, no start button, no time. NOTHING.
I did it again selecting safe mode, then again selecting reboot and again
selecting last known configuration. It kept on doing the same thing.
It gives me a screen with a slot for my password and when I write
it down it says "loading your personal setings" and then it gives me a blue
screen with nothing in it. No icons, no start, time clock. Nothing.
Which of this commands should I select this time?
Windows Adavanced option Menu

Safe Mode
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA Mode
Last known good configuration ( your most recent setting that worked)
Directory Services restore Mode ( windows domain controller only)
Debuggin Mode
Disable automatic restart on system failure
start windows Normally
Use the up and down arrow key to move the higlight to your choice

Did I quarantine every file in my computer?
Did I lose my computer?
Help, Please

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
« Reply #1 on: June 13, 2007, 03:05:40 AM »
haydee, please, follow
It won't help another thread about the same.
The best things in life are free.