Author Topic: Avast quarantining legitimate emails with no chance of restoring  (Read 5936 times)

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Offline wyldemusick

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Re: Avast quarantining legitimate emails with no chance of restoring
« Reply #30 on: August 06, 2021, 02:53:25 AM »
I’ve suddenly started having a *huge* amount of trouble in the last few days. The mail shield is triggering hundreds of times an hour, with a good many of these false alerts being to Wayfair and B&H emails. I can’t move the alert box, and it triggers do often I can’t do anything on my computer as long as Thunderbird is running. I’ve now started unsubcribing from multiple lists.

When that’s compounded with the increasing number of Avast nags to upgrade, my take is that the best solution is to scrape this barnacle off the boat and go with a different product.

Offline brwntree

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Re: Avast quarantining legitimate emails with no chance of restoring
« Reply #31 on: August 14, 2021, 10:53:48 AM »
Hi - Just an update - after sending a sample email in question from quarantine, Avast generously got back to say, "Our virus specialists have been working on this problem and it has been resolved. Detection should not be appearing anymore."