Author Topic: Bootproblems after install Avast!  (Read 2069 times)

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jeve

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Bootproblems after install Avast!
« on: June 13, 2007, 06:46:26 PM »
 :-\ Hello,
After having installed Avast! 4.7 Home edtition on a second (spare) computer (Siemens Pro D6
   Pentium II 266 Mhz – HDD 40 GB Partitie 10 GB – 6GB vrij  - FAT32 
   Window XP Pro ServicePack 2)
Comp. reboot and comes into te Welcomewindow “Avast” to complete the installation
Rebooting from there results in a blue screen with a fault message (time to short to read it…  but it’s  something about memorydump  .......) and then the compter restart with the same result !
No former anti virus program was ever installed.

Avast! 4.7 on my main PC   is working  PERFECTLY
   (AMD Athlon 1200 Mhz – HDD 40 GB Partitie 20 GB – 7.4 GB vrij  - FAT32 
   Window XP Pro ServicePack 2)


? What could be cause of that problem ?
? How can it be solved ?
? Too less RAM memory ?

Many thanks in advance  !!
Greetings from Ostend, Belgium   8)
jevemail@mail.be



Offline pk

  • Avast team
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  • Posts: 2078
Re: Bootproblems after install Avast!
« Reply #1 on: June 13, 2007, 07:39:14 PM »
Hello to Belgium , please login to your Windows (either safe-mode or last-known configuration) and send us your latest minidumps (\Windows\Minidump folder): kurtin at asw dot cz. Thanks!  8)

jeve

  • Guest
Re: Bootproblems after install Avast!
« Reply #2 on: June 20, 2007, 05:43:34 PM »
 :D  Hallo  …;

Thanks for your suggestion

Tried it out ….  Automatic restart after fault……. blokked…
Notified fault ( …probably caused by file  ..;  PQV 2.i.sys…
“page fault- in nonpaged-aera… adress F8400444 base at F83F7000 – Date stamp 4108c45…
Stop 0x00000050 (0xE13D0000,0x00000000, 0xF8400444, 0x00000001)”
Programs  of  Symantec (Partition magic + Bootmagic)  & Norton (Ghost 9)  and according register-keys deleted
Problem solved  -  Restart =   normal  -- also  after reinstall  Norton Ghost 9

May thanks again, see you later
Best regards …
Jean Vanhoorne