Who is THEY?
Avast security, or at least their marketing team. I don't know how many times I've seen "you aren't protected" and thought "yeah that's a lie", with no evidence on either side. It definitely normalizes the idea of "warnings are just spam" and "i'm safe on the internet, even if I'm told otherwise"
Don't suddenly begin feigning ignorance, you could read your own posts and know what we're talking about.
@ bob3160
Whoever they are, and whatever they deleted, this user has two avast forum accounts, this one 'Nubnubbud2' is active and the other 'nubnubbud' although not deleted is in effect dormant as the email is no longer correct.
Yeah, i asked for my information via their provided email, and avast's employee said there was no way to track it to me without proof that I had an account, however they have a cookie on my browser collecting my device ID, linked to my browsing information, possibly my account, and my browsing history.
I informed them of my account name, and that I wanted a copy of my information, and that as per california rulings (both they and I are based in california) i had a right to have them stop selling my information. I was angry at this point, and reminded them that if they would ignore FTC rules that they agreed to uphold, I would file a report. I understand that I probably shouldn't have gotten angry, but to ask for things the company agrees to provide, and get not a single straight answer paired with a canned lie is beyond demoralizing.
Their next email, the moment they were supplied with my account, informed me that my account had been deleted from their servers. They didn't mention my information, so I can only assume they deleted my account and kept my information, selling it still, and thereby making it impossible for me to follow up in any way other than a report, and telling you guys via this new account (i'm unable to log into the old one, my password and email are gone from avast's system.)
I never asked for account or information deletion, only to stop selling my information, and a copy of it. Avast told me it couldn't be linked to my account... so why would my account be deleted, if they were to destroy the information that was collected without prompt? If what they told me was true, deleting my account would do nothing but hurt my ability to purchase their software and trust them. At the very least they don't care for their customers.at worst they may be trying to get away with federal crimes. I really wanted to like avast, but they seem to want nothing but to exploit and gaslight me.