Author Topic: Cannot find Password in Avast Mobile Security  (Read 3526 times)

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Offline Ans5

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Cannot find Password in Avast Mobile Security
« on: July 13, 2021, 05:05:27 PM »
Hello, I have a free Avast Account and the Password app on my computer and Samsung phone. Now there was a deffect on the phone and it has been reset to factory setting. I've read that you have to search in the Settings at "General" and "Troubleshooting". Unfortunately, these cannot be found in the menu of my Avast Mobile Security. How do I solve this problem?

Offline r@vast

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Re: Cannot find Password in Avast Mobile Security
« Reply #1 on: July 14, 2021, 11:32:58 AM »
Hi,

Are you referring to the Avast Passwords application for mobile devices? It is a separate application on mobile devices. Please see this guide on how to install it on a mobile device. https://support.avast.com/en-ww/article/Install-Passwords/

Offline Ans5

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Re: Cannot find Password in Avast Mobile Security
« Reply #2 on: July 14, 2021, 12:46:50 PM »
Yes!! It worked, I installed the application. But now I can't login. I get a message that the email address THAT I use for my avast account on the computer is invalid. What should I do now?

Offline Ans5

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Re: Cannot find Password in Avast Mobile Security
« Reply #3 on: July 14, 2021, 12:57:29 PM »
Sorry, I found the solution, thanks for your help

Offline r@vast

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Re: Cannot find Password in Avast Mobile Security
« Reply #4 on: July 14, 2021, 02:06:28 PM »
Sorry, I found the solution, thanks for your help

Thank you for the update.