Author Topic: avast slowing down pc  (Read 1146 times)

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Offline R R Mahmud

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avast slowing down pc
« on: July 15, 2021, 03:58:00 PM »
without avast pc running fine.when i install avast premium pc is running slow..browsing slow etc

Offline Asyn

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Re: avast slowing down pc
« Reply #1 on: July 15, 2021, 04:08:38 PM »
- Which version/build of Avast Premium..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast PremSec 22.5.7216.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline R R Mahmud

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Re: avast slowing down pc
« Reply #2 on: July 16, 2021, 06:57:23 AM »
i used ESET for some days..working is fine.didnt impact to my pc PERFORMANCE.
when i install avast pc is slowing down.now i am using avast.dont use other av

Offline Asyn

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Re: avast slowing down pc
« Reply #3 on: July 16, 2021, 08:58:28 AM »
First, be sure to get rid of all remnants of any prior installed AV(s)..!!
-> https://support.avast.com/article/11/

Then:
1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast PremSec 22.5.7216.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline R R Mahmud

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Re: avast slowing down pc
« Reply #4 on: July 16, 2021, 09:00:49 AM »
i did it..i reinstalled av.the main problem in av.should be improve avast av performance

Offline Asyn

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Re: avast slowing down pc
« Reply #5 on: July 16, 2021, 09:30:56 AM »
You could try the latest beta: https://forum.avast.com/index.php?board=15
W8.1 [x64] - Avast PremSec 22.5.7216.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline ergoproxy1050

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Re: avast slowing down pc
« Reply #6 on: July 16, 2021, 11:27:10 AM »
i did it..i reinstalled av.the main problem in av.should be improve avast av performance
I have the same problem, I had ESET before. After installation, Avast slows down online videos.

Offline ergoproxy1050

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Re: avast slowing down pc
« Reply #7 on: July 16, 2021, 11:28:33 AM »
i did it..i reinstalled av.the main problem in av.should be improve avast av performance
disabling all protection does not help, only if you remove the antivirus

Offline R R Mahmud

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Re: avast slowing down pc
« Reply #8 on: July 17, 2021, 11:10:14 AM »
Nothing is not helping now...WHEN I USED ESET,PC WAS RUNNING FINE.BUT NOW INSTALLING AVAST,PC IS NOT RUNNING SMOOTHLY

Offline Asyn

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Re: avast slowing down pc
« Reply #9 on: July 17, 2021, 12:15:11 PM »
1. Enable debug logging (Menu > Settings > General > Troubleshooting > Enable debug logging) and reproduce the issue.
2. Follow instructions: https://support.avast.com/article/33/
W8.1 [x64] - Avast PremSec 22.5.7216.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline R R Mahmud

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Re: avast slowing down pc
« Reply #10 on: July 17, 2021, 12:21:01 PM »
i enabled debugging option in setting. nothing is working ..computer is slow as like before

Offline Asyn

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Re: avast slowing down pc
« Reply #11 on: July 17, 2021, 12:25:02 PM »
i enabled debugging option in setting. nothing is working ..computer is slow as like before
Follow instructions: https://support.avast.com/article/33/
W8.1 [x64] - Avast PremSec 22.5.7216.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline R R Mahmud

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Re: avast slowing down pc
« Reply #12 on: July 17, 2021, 12:27:41 PM »
there is needed ticket number..how can i get the ticket number?

Offline Asyn

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Re: avast slowing down pc
« Reply #13 on: July 17, 2021, 12:29:52 PM »
there is needed ticket number..how can i get the ticket number?
Contact support: https://support.avast.com/contact
W8.1 [x64] - Avast PremSec 22.5.7216.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline R R Mahmud

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Re: avast slowing down pc
« Reply #14 on: July 17, 2021, 12:50:22 PM »
i submitted my dump file..FILE ID... TS4V3
i think Avast senior team will fix this problem ..basically performance...code is..13241614
« Last Edit: July 17, 2021, 01:12:41 PM by R R Mahmud »