Author Topic: Quarantine window unresponsive  (Read 879 times)

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Offline kiwi bloke

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Quarantine window unresponsive
« on: July 28, 2021, 01:36:13 AM »
I was installing the msys2 development environment, and while updating the packages with the msys2 pacman command, avast detected IDP.generic in the file gpg-agent.exe (I presume that this is a false positive).   I was not immediately sure about the file, so I let avast quarnatine the file, but later determined that I need it for my mys2 environment to work.

When I open the avast quarantine window I get a spinning circle for about 5 minutes, during which time, the controls at the top of the window and on the left hand panel are unresponsive.  Eventually the window is populated with a list of quarantined files, but all of the controls on the window remain totally unresponsive.

UPDATE:

If I wait another 5 minutes per mouse click, I can restore the file, but the quarantine window remains generally unresponsive.
« Last Edit: July 28, 2021, 01:45:50 AM by kiwi bloke »

Offline Asyn

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Re: Quarantine window unresponsive
« Reply #1 on: July 28, 2021, 10:57:07 AM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0