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Help... multiple viruses found!

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tryan21:
 :(

mauserme:
Hi tryan21,

Please download ComboFix from Here or Here to your Desktop.

Double click combofix.exe and follow the prompts.

When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall.


After posting the ComboFix log Click here to download HJTsetup.exe
[*]Save HJTsetup.exe to your desktop.
[*]Doubleclick on the HJTsetup.exe icon on your desktop.
[*]By default it will install to C:\Program Files\Hijack This.
[*]Continue to click Next in the setup dialog boxes until you get to the Select Addition Tasks dialog.
[*]Put a check by Create a desktop icon then click Next again.
[*]Continue to follow the rest of the prompts from there.
[*]At the final dialog box click Finish and it will launch Hijack This.
[*]Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
[*]Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
[*]Come back here to this thread and Paste the log in your next reply.
[*]DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
[/list]



EDIT:   Forgot to ask you to donwload/install the latest version of Java which you can get here

http://filehippo.com/download_java_runtime/

When installation is complete, open Add/Remove Programs in the Control Panel and uninstall any versions of Java older than the one you just downloaded.   You have an exploitable version and the update process will not remove it automatically.

tryan21:
here's the combofix log:
"Tara & Paul" - 2007-07-13 16:19:52 - ComboFix 07-07-13.8 - Service Pack 2, v.2096  NTFS 


(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))


C:\Program Files\poolsv
C:\Program Files\poolsv\is67389.exe
C:\Program Files\poolsv\svhost.exe
C:\Program Files\poolsv\WinAntiSpyware2007FreeInstall.exe
C:\Program Files\svhost
C:\WINDOWS\poolsv.exe
C:\WINDOWS\svhost.exe


(((((((((((((((((((((((((   Files Created from 2007-06-13 to 2007-07-13  )))))))))))))))))))))))))))))))


2007-07-13 15:53   51,200   --a------   C:\WINDOWS\nircmd.exe
2007-07-13 10:56   <DIR>   d--------   C:\DOCUME~1\ALLUSE~1\APPLIC~1\NetZero
2007-07-12 12:18   <DIR>   d--------   C:\Program Files\NetZero
2007-07-10 08:50   <DIR>   d--------   C:\VundoFix Backups
2007-07-04 09:24   126,976   --a------   C:\WINDOWS\xhelper.dll
2007-06-30 19:26   <DIR>   d--------   C:\WINDOWS\SxsCaPendDel


((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-07-13 17:56:18   --------   d-----w   C:\Program Files\Connection Wizard
2007-07-04 16:13:17   --------   d-----w   C:\Program Files\mobile PhoneTools
2007-04-30 15:46:10   745,600   ----a-w   C:\WINDOWS\system32\aswBoot.exe
2007-04-30 15:35:28   95,872   ----a-w   C:\WINDOWS\system32\AVASTSS.scr


(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
 
 
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
2006-10-22 23:08   62080   --a------   C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{52706EF7-D7A2-49AD-A615-E903858CF284}]
2005-06-27 17:06   175560   --a------   C:\Program Files\NetZero\qsacc\X1IEBHO.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
2006-11-09 15:21   440056   --a------   C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{85589B5D-D53D-4237-A677-46B82EA275F3}]
2007-07-04 09:24   126976   --a------   C:\WINDOWS\xhelper.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A8FB8EB3-183B-4598-924D-86F0E5E37085}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
2007-01-19 23:55   2403392   -ra------   c:\program files\google\googletoolbar3.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [2007-04-30 08:42]
"WatchDog"="C:\Program Files\mobile PhoneTools\WatchDog.exe" [2004-08-14 04:42]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 03:06]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe" [2006-11-09 15:07]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NetZero_uoltray"="C:\Program Files\NetZero\exec.exe" [2005-06-28 12:11]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\runonce]
"untd_recovery"="C:\Program Files\NetZero\qsacc\x1exec.exe"

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"MySpaceIM"=C:\Program Files\MySpace\IM\MySpaceIM.exe


**************************************************************************

catchme 0.3.915 W2K/XP/Vista - rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-07-13 16:23:10
Windows 5.1.2600 Service Pack 2, v.2096 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Completion time: 2007-07-13 16:24:50
C:\ComboFix-quarantined-files.txt ... 2007-07-13 16:24

   --- E O F ---

tryan21:
hijack this log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:00:11 PM, on 7/13/2007
Platform: Windows XP SP2, v.2096 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2096)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\mobile PhoneTools\WatchDog.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\NetZero\exec.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\NetZero\qsacc\x1exec.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Popup-Blocker Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\X1IEBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: BHOAd - {85589B5D-D53D-4237-A677-46B82EA275F3} - C:\WINDOWS\xhelper.dll
O2 - BHO: (no name) - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\mobile PhoneTools\WatchDog.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/228"
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/227"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.adobe.com
O15 - Trusted Zone: http://www.java.com
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/download/bin/actxcab.cab
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

--
End of file - 4832 bytes

Lisandro:
I'm not an expert on HijackThis... But you can check the automatic analysis of your HijackThis log here.

You can find more info in the links of the last column of this table.
That info could guide you on the cleaning process.
Anyway, if you have doubts, just post here.
Also, take a careful look at the first column of the table:

1. If you don't recognize a legit program in one of the items marked as FIX IF UNKNOWN, please post it back here and maybe we can help you. Or, if you're sure it's a malware item, you can remove it as posted bellow.

2. If you agree with the automatic classification of the infected items marked as FIX (CHECK NOTES!), you can turn back to HijackThis program, check the box of this item and then remove it using the button 'Fix checked'.

Hope it helps.

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