I made the update of the program without any trouble. thanks to you Teck and Oldman.
but, I have a problem with the windows update.(I have Windows Xp professionel vision 2002 Service Pack 2)
I installed all the latest available updates for my windows from "
www.update.microsoft.com", however there's one update doesn't install. and I receive this error :
(0x80070020 The process cannot access the file because it is being used by another process.)
I looked for the cause in "
http://support.microsoft.com/kb/883825/eng" and I found:
"WORKAROUND
Warning This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.To work around this problem, you must temporarily turn off the real-time scanning feature of your antivirus program. See the documentation that is provided with your antivirus program for more information about how to turn off real-time scanning.
After you turn off real-time scanning by your antivirus program, download the updates from the Windows Update Web site or from the Microsoft Update Web site, but do not install the updates. After you download the update files, turn on real-time scanning by your antivirus program. Use your antivirus program to scan the update file for any potential virus. After your antivirus program has scanned and verified the update files, you can then install the updates."
I did all what's suggested as a solution but without any result.
can you please help me?