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Author Topic: Stuck at 99%  (Read 1905 times)

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Offline GrC

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Stuck at 99%
« on: August 06, 2021, 04:58:19 PM »
I just installed Avast free version and it ran and is stuck at 99%.
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Offline schmidthouse

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Re: Stuck at 99%
« Reply #1 on: August 06, 2021, 07:21:30 PM »
You don't say what version of Avast Free
What OS?
Any other security software installed?

Have you tried a Repair of your Avast Installation?
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Offline GrC

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Re: Stuck at 99%
« Reply #2 on: August 06, 2021, 07:28:13 PM »
Sorry. Windows 8. Version 21.6.2474 (build 21.6.6446.682). I don't see how you do a "repair".
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Offline schmidthouse

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Re: Stuck at 99%
« Reply #3 on: August 06, 2021, 07:39:22 PM »
Quote from: GrC on August 06, 2021, 07:28:13 PM
Sorry. Windows 8. Version 21.6.2474 (build 21.6.6446.682). I don't see how you do a "repair".

See Screen Shot. Go to Menu (top right in UI) then Settings/General/Troubleshooting. Choose 'Repair App'
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Offline GrC

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Re: Stuck at 99%
« Reply #4 on: August 06, 2021, 08:29:50 PM »
Do you know about how long "repair" runs? So far it's been running for 45 minutes.
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Offline DavidR

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Re: Stuck at 99%
« Reply #5 on: August 06, 2021, 10:01:23 PM »
That sounds like something is wrong.

Did you reboot before you tried this  ?
I'm wondering if the original problem with the install (still running in the background) is the cause here.
Quote from: GrC
I just installed Avast free version and it ran and is stuck at 99%.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline GrC

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Re: Stuck at 99%
« Reply #6 on: August 06, 2021, 10:52:28 PM »
I rebooted and it appears to be OK. We shall see. Thanks for your help. In my defense Avast ran on its own right after the install and then hung up. Maybe it should prompt you to restart the computer. Thanks again.
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Offline DavidR

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Re: Stuck at 99%
« Reply #7 on: August 07, 2021, 01:36:06 AM »
You're welcome.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
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