Author Topic: ASB 92 sits there "Loading" website  (Read 10334 times)

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Offline CloudTechstr

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Re: ASB 92 sits there "Loading" website
« Reply #30 on: August 16, 2021, 06:39:31 PM »
Happy to report this issue is resolved!

Ensure that you manually update your Avast Security updates to most recent versions, reboot to ensure changes/updates take effect and that  ASB is at browser_version=92.0.11400.132 (Official Build (64-bit)).

Thank you!
Sr. Systems / Cloud Operations Engineer

Offline ramana.jala

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Re: ASB 92 sits there "Loading" website
« Reply #31 on: August 16, 2021, 07:21:13 PM »
... reboot to ensure changes/updates take effect ...

After rebooting this afternoon, Browser is working again.   :)

Offline Leafs

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Re: ASB 92 sits there "Loading" website
« Reply #32 on: August 17, 2021, 01:10:41 PM »
Updated everything, cleared cache multiple times, reboot twice daily and ran 3 A/V scans (using Avast Premium Security) and ASB still lagging badly.

Even did a SFC and all was good.

I've stopped using the ASB. Tired of the "timeouts". Poor performance and constant issues for the last week.

Using regular Chrome and it works well.  Definitely not a hardware issue.

Avast Premium Security - 21.6.2474 (build 21.6.6446.683)
Win10 - Fully updated

Bank Mode is even worse!!
« Last Edit: August 17, 2021, 01:12:13 PM by Leafs »

Offline jonw1701

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Re: ASB 92 sits there "Loading" website
« Reply #33 on: August 17, 2021, 05:28:22 PM »
Same experience as LEAFS.

Did all A/V scans, ran SFC, ran CHKDSK, everything is good. Except for ASB!

ASB has NOT worked right since that "UPGRADE TO PRO" showed up in the settings window! I'm starting to believe AVAST has purposely screwed with the ASB regular edition in order to get people to pay to upgrade. I'm to the point where I'm uninstalling ASB, because Chrome, Opera, and EDGE are ALL working perfectly with no LAGGING.

ASB was always my browser of choice, until this past week or so. It reminds me of the problems with Firefox back in the day, and how everyone dumped FF and moved on. AVAST should learn from history before we all start cancelling our premium subscriptions and move on to another product line.

And the worsdt thing of all? ALL my clients who I got to subscribe to AVAST are encountering the same ASB problems, and they're calling ME to fix it, which I can't, and so they blame ME for talking them into AVAST for their businesses.  >:( :'(

Offline bob3160

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Re: ASB 92 sits there "Loading" website
« Reply #34 on: August 17, 2021, 05:35:29 PM »
Same experience as LEAFS.

Did all A/V scans, ran SFC, ran CHKDSK, everything is good. Except for ASB!

ASB has NOT worked right since that "UPGRADE TO PRO" showed up in the settings window! I'm starting to believe AVAST has purposely screwed with the ASB regular edition in order to get people to pay to upgrade. I'm to the point where I'm uninstalling ASB, because Chrome, Opera, and EDGE are ALL working perfectly with no LAGGING.

ASB was always my browser of choice, until this past week or so. It reminds me of the problems with Firefox back in the day, and how everyone dumped FF and moved on. AVAST should learn from history before we all start cancelling our premium subscriptions and move on to another product line.

And the worsdt thing of all? ALL my clients who I got to subscribe to AVAST are encountering the same ASB problems, and they're calling ME to fix it, which I can't, and so they blame ME for talking them into AVAST for their businesses.  >:( :'(
Reported to Avast. Let's see if that helps.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Will465

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Re: ASB 92 sits there "Loading" website
« Reply #35 on: August 17, 2021, 07:09:17 PM »
We're urgently looking into this at the moment, our current hypothesis is that our URLInfo backend might be slowing down requests, this is used to check that sites you visit are secure.

I will post here when we have more information.

Thank you for reporting this issue

Offline Leafs

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Re: ASB 92 sits there "Loading" website
« Reply #36 on: August 20, 2021, 02:35:57 PM »
Despite the ASB update, things have not improved. Bank Mode constantly indicates "Page Unresponsive" and it takes up to 30 seconds to load webpages. Diagnostic is as follows:

executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\Mike\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v2004 (x64)
av_engines=Avast Antivirus, AMSI - Avast IAntimalwareProvider implementation
active_av_engine=Avast Antivirus
av_version=21.6.2474
urlscanner_version=1.8.0.346
mimic_version=v0.1.20-26a5352
host_prefix=
browser_version=92.1.11471.160 (Official Build (64-bit))
cgid=213
cid=2100
uid=cef4995142314a9bbb7061bb5b48140a

Channel: stable
OS language: en-us
Browser language: en-US
Search Engine URL: https://www.google.com/search?client={google:client}&q={searchTerms}&{google:originalQueryForSuggestion}{google:assistedQueryStats}ie={inputEncoding}
Omaha version: 1.8.1065.0

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.7.2.297
kdhipfbocahipinepiahppeionfbahlg : Avast Video Downloader : 2.5.151
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.675
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.52
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.16
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.6.130
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 9221.427.0.1

Disabled extensions:
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.5.181