Author Topic: ASB 92 sits there "Loading" website  (Read 3104 times)

0 Members and 1 Guest are viewing this topic.

Offline rocksteady

  • Advanced Poster
  • **
  • Posts: 1179
ASB 92 sits there "Loading" website
« on: August 02, 2021, 09:57:50 AM »
Since update to ASB 92. the browser no longer connects to common websites.
FF and Opera work fine.
I may ditch ASB as too problematic.


Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 45999
  • 61 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: ASB 92 sits there "Loading" website
« Reply #1 on: August 02, 2021, 03:02:35 PM »
Since update to ASB 92. the browser no longer connects to common websites.
FF and Opera work fine.
I may ditch ASB as too problematic.
Examples? I haven't run into any problems. Thanks.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 71828
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: ASB 92 sits there "Loading" website
« Reply #2 on: August 02, 2021, 03:36:16 PM »
Since update to ASB 92. the browser no longer connects to common websites.
FF and Opera work fine.
I may ditch ASB as too problematic.
Examples? I haven't run into any problems. Thanks.
No problems here either, so some examples might help...
Win 8.1 [x64] - Avast PremSec 21.8.6586.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.84
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline rocksteady

  • Advanced Poster
  • **
  • Posts: 1179
Re: ASB 92 sits there "Loading" website
« Reply #3 on: August 02, 2021, 04:12:05 PM »
Examples.. well everything is timing out as Loading. Basically the browser is dead. Cannot even open myavast.com

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 45999
  • 61 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: ASB 92 sits there "Loading" website
« Reply #4 on: August 02, 2021, 04:15:49 PM »
Examples.. well everything is timing out as Loading. Basically the browser is dead. Cannot even open myavast.com
Not my experience at all.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline rocksteady

  • Advanced Poster
  • **
  • Posts: 1179
Re: ASB 92 sits there "Loading" website
« Reply #5 on: August 02, 2021, 05:03:19 PM »
It was not my experience until today either.

I tried an uninstall and install, but the installer does not complete, seems to stick at about 90%.
Task Manager says ASB 32bit installer, but I'm sure I had ASB 64bit version before I uninstalled it.
Tried installation twice and hangs both times.

I have now given up on ASB on this Win10 machine.

Offline rocksteady

  • Advanced Poster
  • **
  • Posts: 1179
Re: ASB 92 sits there "Loading" website
« Reply #6 on: August 02, 2021, 05:38:27 PM »
I thought I would show you a screenshot of ASB Installer hung at 90% for several mins.

« Last Edit: August 02, 2021, 05:59:03 PM by rocksteady »

Offline rocksteady

  • Advanced Poster
  • **
  • Posts: 1179
Re: ASB 92 sits there "Loading" website
« Reply #7 on: August 02, 2021, 05:59:54 PM »
The Installer did (2) Retries then finally but slowly completed the installation ASB Version 91.1.10935.165 (Official Build) (64-bit).
But it still does not connect to any websites.
I am typing this on FF browser on the same machine.

My ASB Diagnostics Info:

executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\XX\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v2021 (x64)
av_version=21.6.2474
urlscanner_version=1.7.0.287
host_prefix=
browser_version=91.1.10935.165 (Official Build (64-bit))
cgid=100
cid=2101
uid=faf40261c99b448098a3c55424b0569f

Channel: stable
OS language: en-gb
Browser language: en-GB
Search Engine URL: https://duckduckgo.com/?t=avast&q={searchTerms}
Omaha version: 1.8.1189.1

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.5.181
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.7.1.292
gomekmidlodglbbmalcneegieacbdmki : Avast Online Security : 20.3.10
kdhipfbocahipinepiahppeionfbahlg : Avast Video Downloader : 2.5.151
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.675
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.52
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.16
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.6.130
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 9121.329.0.0

Disabled extensions:

Offline krswo

  • Newbie
  • *
  • Posts: 2
Re: ASB 92 sits there "Loading" website
« Reply #8 on: August 03, 2021, 01:45:45 PM »
Since update to ASB 92. the browser no longer connects to common websites.
FF and Opera work fine.
I may ditch ASB as too problematic.
Das gleiche Problem habe ich nach dem Update auch.

Offline rocksteady

  • Advanced Poster
  • **
  • Posts: 1179
Re: ASB 92 sits there "Loading" website
« Reply #9 on: August 03, 2021, 02:01:51 PM »
Since update to ASB 92. the browser no longer connects to common websites.
FF and Opera work fine.
I may ditch ASB as too problematic.
Das gleiche Problem habe ich nach dem Update auch.
English translation:
I also have the same problem after the update.
@krswo . Good to hear I'm not alone. Please post here in English. It is easy to use an online translator.

Offline Luukjr

  • Full Member
  • ***
  • Posts: 198
Re: ASB 92 sits there "Loading" website
« Reply #10 on: August 03, 2021, 02:36:31 PM »
Since update to ASB 92. the browser no longer connects to common websites.
FF and Opera work fine.
I may ditch ASB as too problematic.
Das gleiche Problem habe ich nach dem Update auch.
English translation:
I also have the same problem after the update.
@krswo . Good to hear I'm not alone. Please post here in English. It is easy to use an online translator.

Did you check your firewall?  Is it on private?
OS: Windows 10 Home
Soft: Avast Premium Security  / Avast Cleanup / Malwarebytes Premium

Offline rocksteady

  • Advanced Poster
  • **
  • Posts: 1179
Re: ASB 92 sits there "Loading" website
« Reply #11 on: August 03, 2021, 05:36:32 PM »
Avast Free with Windows Firewall, Private Network.

Offline skippie_downunder

  • Newbie
  • *
  • Posts: 1
Re: ASB 92 sits there "Loading" website
« Reply #12 on: August 03, 2021, 06:47:11 PM »
when I try to load ASB it very briefly opens and then closes on its own. its not open long enough for me to see if there are any error messages. reinstalling has also not helped

Offline Olga Fomicheva

  • Avast team
  • Jr. Member
  • *
  • Posts: 24
Re: ASB 92 sits there "Loading" website
« Reply #13 on: August 05, 2021, 05:03:07 PM »
Thank you for reporting the issue, our developers are investigating it.
We will come back to you, as soon as possible.

Offline christophe.charmet

  • Newbie
  • *
  • Posts: 3
Re: ASB 92 sits there "Loading" website
« Reply #14 on: August 05, 2021, 06:38:07 PM »
Hello, I also have the same problem after the update 91 and 92.
I can’t navigate with version 92 where can I load version 90 for a check. (Windows 7 (x64) Service Pack 1