Author Topic: ASB 92 sits there "Loading" website  (Read 10343 times)

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Offline rocksteady

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ASB 92 sits there "Loading" website
« on: August 02, 2021, 09:57:50 AM »
Since update to ASB 92. the browser no longer connects to common websites.
FF and Opera work fine.
I may ditch ASB as too problematic.


Offline bob3160

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Re: ASB 92 sits there "Loading" website
« Reply #1 on: August 02, 2021, 03:02:35 PM »
Since update to ASB 92. the browser no longer connects to common websites.
FF and Opera work fine.
I may ditch ASB as too problematic.
Examples? I haven't run into any problems. Thanks.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Asyn

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Re: ASB 92 sits there "Loading" website
« Reply #2 on: August 02, 2021, 03:36:16 PM »
Since update to ASB 92. the browser no longer connects to common websites.
FF and Opera work fine.
I may ditch ASB as too problematic.
Examples? I haven't run into any problems. Thanks.
No problems here either, so some examples might help...
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
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Offline rocksteady

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Re: ASB 92 sits there "Loading" website
« Reply #3 on: August 02, 2021, 04:12:05 PM »
Examples.. well everything is timing out as Loading. Basically the browser is dead. Cannot even open myavast.com

Offline bob3160

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Re: ASB 92 sits there "Loading" website
« Reply #4 on: August 02, 2021, 04:15:49 PM »
Examples.. well everything is timing out as Loading. Basically the browser is dead. Cannot even open myavast.com
Not my experience at all.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline rocksteady

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Re: ASB 92 sits there "Loading" website
« Reply #5 on: August 02, 2021, 05:03:19 PM »
It was not my experience until today either.

I tried an uninstall and install, but the installer does not complete, seems to stick at about 90%.
Task Manager says ASB 32bit installer, but I'm sure I had ASB 64bit version before I uninstalled it.
Tried installation twice and hangs both times.

I have now given up on ASB on this Win10 machine.

Offline rocksteady

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Re: ASB 92 sits there "Loading" website
« Reply #6 on: August 02, 2021, 05:38:27 PM »
I thought I would show you a screenshot of ASB Installer hung at 90% for several mins.

« Last Edit: August 02, 2021, 05:59:03 PM by rocksteady »

Offline rocksteady

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Re: ASB 92 sits there "Loading" website
« Reply #7 on: August 02, 2021, 05:59:54 PM »
The Installer did (2) Retries then finally but slowly completed the installation ASB Version 91.1.10935.165 (Official Build) (64-bit).
But it still does not connect to any websites.
I am typing this on FF browser on the same machine.

My ASB Diagnostics Info:

executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\XX\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v2021 (x64)
av_version=21.6.2474
urlscanner_version=1.7.0.287
host_prefix=
browser_version=91.1.10935.165 (Official Build (64-bit))
cgid=100
cid=2101
uid=faf40261c99b448098a3c55424b0569f

Channel: stable
OS language: en-gb
Browser language: en-GB
Search Engine URL: https://duckduckgo.com/?t=avast&q={searchTerms}
Omaha version: 1.8.1189.1

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.5.181
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.7.1.292
gomekmidlodglbbmalcneegieacbdmki : Avast Online Security : 20.3.10
kdhipfbocahipinepiahppeionfbahlg : Avast Video Downloader : 2.5.151
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.675
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.52
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.16
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.6.130
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 9121.329.0.0

Disabled extensions:

Offline krswo

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Re: ASB 92 sits there "Loading" website
« Reply #8 on: August 03, 2021, 01:45:45 PM »
Since update to ASB 92. the browser no longer connects to common websites.
FF and Opera work fine.
I may ditch ASB as too problematic.
Das gleiche Problem habe ich nach dem Update auch.

Offline rocksteady

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Re: ASB 92 sits there "Loading" website
« Reply #9 on: August 03, 2021, 02:01:51 PM »
Since update to ASB 92. the browser no longer connects to common websites.
FF and Opera work fine.
I may ditch ASB as too problematic.
Das gleiche Problem habe ich nach dem Update auch.
English translation:
I also have the same problem after the update.
@krswo . Good to hear I'm not alone. Please post here in English. It is easy to use an online translator.

Offline Luukjr

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Re: ASB 92 sits there "Loading" website
« Reply #10 on: August 03, 2021, 02:36:31 PM »
Since update to ASB 92. the browser no longer connects to common websites.
FF and Opera work fine.
I may ditch ASB as too problematic.
Das gleiche Problem habe ich nach dem Update auch.
English translation:
I also have the same problem after the update.
@krswo . Good to hear I'm not alone. Please post here in English. It is easy to use an online translator.

Did you check your firewall?  Is it on private?
OS: Windows 10 Home
Soft: Avast Premium Security  / Avast Cleanup / Malwarebytes Premium

Offline rocksteady

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Re: ASB 92 sits there "Loading" website
« Reply #11 on: August 03, 2021, 05:36:32 PM »
Avast Free with Windows Firewall, Private Network.

Offline skippie_downunder

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Re: ASB 92 sits there "Loading" website
« Reply #12 on: August 03, 2021, 06:47:11 PM »
when I try to load ASB it very briefly opens and then closes on its own. its not open long enough for me to see if there are any error messages. reinstalling has also not helped

Offline Olga Fomicheva

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Re: ASB 92 sits there "Loading" website
« Reply #13 on: August 05, 2021, 05:03:07 PM »
Thank you for reporting the issue, our developers are investigating it.
We will come back to you, as soon as possible.

Offline christophe.charmet

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Re: ASB 92 sits there "Loading" website
« Reply #14 on: August 05, 2021, 06:38:07 PM »
Hello, I also have the same problem after the update 91 and 92.
I can’t navigate with version 92 where can I load version 90 for a check. (Windows 7 (x64) Service Pack 1