Author Topic: Avast Home Edition 4.7 (4.7.1001)  (Read 11557 times)

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Offline wwalker555

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Avast Home Edition 4.7 (4.7.1001)
« on: July 15, 2007, 03:56:04 AM »
Sorry but I'm going to ask a dumb question.  How can I tell if Avast is scanning my incoming and outgoing email?  I see in the documentation that you can go to start/programs/avast! antivirus/mail protection wizard to do a few things --- but there is NO mail protection wizard.  When I go to start/programs/avast! antivirus, it immediately starts a scan of my memory then goes to the simple user interface.

What this is leading up to is a email problem that I have been having lately -- sometimes outgoing or incoming email does not arrive for quite a bit after it was originally sent.  I have contacted my ISP and they indicated that Avast is the possible hold up.  Any thoughts on this my anyone?

Thanks for any replys.

Offline bri

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Re: Avast Home Edition 4.7 (4.7.1001)
« Reply #1 on: July 15, 2007, 04:46:52 AM »
open avast in system tray and click internet mail or outlook/exchange depending on email client you useshould say number of emails scanned or bootom of the email your reading should say scanned by avast

Offline DavidR

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Re: Avast Home Edition 4.7 (4.7.1001)
« Reply #2 on: July 15, 2007, 03:17:34 PM »
The mail protection wizard is only required for win9x, winME, so if you have win2k, winXP, vista then you don't require it.

You shouldn't have to start avast manually it starts automatically on boot. I suspect you are clicking the avast icon on the desktop and this is a means of launching the on-access scan, preceded by memory scan.

When avast is scanning email, an icon is displayed on the system tray and the avast icon rotates.

What Operating System are you using ?
Is there an avast icon in the system tray, bottom right of the screen ?
What avast! processes are running in Task Manager, they beginewith ash or asw ?
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Offline techman94

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Re: Avast Home Edition 4.7 (4.7.1001)
« Reply #3 on: July 15, 2007, 04:04:21 PM »
(OK I've never done this before so i think I'm doing this right.)
Alright, I'm using Mozilla Thunderbird 2.0.0.4 for checking my gmail with the POP3 thing. I recently installed avast! 4.7 and when i check my email the Internet mail resident scan count remains at 0. Are my emails being scanned or not? Somebody please help.

Offline Lisandro

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Re: Avast Home Edition 4.7 (4.7.1001)
« Reply #4 on: July 15, 2007, 04:47:13 PM »
(OK I've never done this before so i think I'm doing this right.)
Alright, I'm using Mozilla Thunderbird 2.0.0.4 for checking my gmail with the POP3 thing. I recently installed avast! 4.7 and when i check my email the Internet mail resident scan count remains at 0. Are my emails being scanned or not? Somebody please help.
There is an explanation of this here: http://forum.avast.com/index.php?topic=28150.msg229981#msg229981

Since SSL/TLS e-mail is encrypted and decrypted in the client, external virus scanners (including avast!) can't read or scan it.
The solution is to pass e-mail in and out un-encrypted from your client (Outlook Express, Thunderbird, ...) to a proxy program (Stunnel) that does the actual ssl or tls encryption/decryption of the pop3/smtp e-mail and communicates directly with the ISP server on the appropriate ports. Download here: http://www.stunnel.org/download/binaries.html

If you do want your Googlemail/Gmail received by Thunderbird and scanned then there is another alternative to STunnel.  You can use the Thunderbird Webmail extensions to retrieve your GMail for you - with the Thunderbird GMail extension and unchecking one box in the Internet Mail provider of avast you can receive and send GMail and have it scanned by avast as a regular POP account.
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Offline techman94

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Re: Avast Home Edition 4.7 (4.7.1001)
« Reply #5 on: July 15, 2007, 08:53:39 PM »
Thanks a bunch, but where is the plug in for thunderbird? I've never heard of it before.

Offline Lisandro

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Re: Avast Home Edition 4.7 (4.7.1001)
« Reply #6 on: July 15, 2007, 09:05:08 PM »
Thanks a bunch, but where is the plug in for thunderbird? I've never heard of it before.
It's not an avast plugin (like for Outlook) but a Thunderbird extension.
Google is your friend...
http://webmail.mozdev.org/installation.html
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Offline Rafel

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Re: Avast Home Edition 4.7 (4.7.1001)
« Reply #7 on: July 16, 2007, 12:02:45 AM »
Hi Tech, you said:
If you do want your Googlemail/Gmail received by Thunderbird and scanned then there is another alternative to STunnel.  You can use the Thunderbird Webmail extensions to retrieve your GMail for you - with the Thunderbird GMail extension and unchecking one box in the Internet Mail provider of avast you can receive and send GMail and have it scanned by avast as a regular POP account.

I use thnderbird extensions.
What box must i uncheck??
Thanks a lot.
« Last Edit: July 16, 2007, 12:06:21 AM by Rafel »

Offline Lisandro

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Re: Avast Home Edition 4.7 (4.7.1001)
« Reply #8 on: July 16, 2007, 01:17:15 AM »
'Ignore local communication' in the Redirect tab of settings of avast Internet Mail provider.
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Offline Rafel

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Re: Avast Home Edition 4.7 (4.7.1001)
« Reply #9 on: July 16, 2007, 01:21:39 AM »
What's local communication?
Unchecking it affects my security?

Offline Lisandro

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Re: Avast Home Edition 4.7 (4.7.1001)
« Reply #10 on: July 16, 2007, 01:27:45 AM »
What's local communication?
Unchecking it affects my security?
Between one program in your computer to another program in your own computer.
Local proxy is it called.
Security is enhanced, not reduced.
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Offline Rafel

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Re: Avast Home Edition 4.7 (4.7.1001)
« Reply #11 on: July 16, 2007, 01:43:10 AM »
Thanks a lot

Offline techman94

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Re: Avast Home Edition 4.7 (4.7.1001)
« Reply #12 on: July 16, 2007, 03:08:36 PM »
Ok, but how do I know that it is scanning. the message thing in the pictures above doesn't show up.

Offline DavidR

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Re: Avast Home Edition 4.7 (4.7.1001)
« Reply #13 on: July 16, 2007, 04:42:13 PM »
If it doesn't show up and the avast icon isn't rotating then it isn't being scanned.
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Offline Lisandro

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Re: Avast Home Edition 4.7 (4.7.1001)
« Reply #14 on: July 16, 2007, 05:17:47 PM »
Ok, but how do I know that it is scanning. the message thing in the pictures above doesn't show up.
To see if avast! is scanning emails, check one of these points:

1) Is the avast icon (the special one of email scanning) be shown in the system tray?

2) Is your email header with the lines X-Antivirus: avast! (VPS XXXXXX-X, XX/XX/2007), Inbound message and X-Antivirus-Status: Clean? (Right click the message, choose Properties and Details)

3) Are clean notes added at the bottom of the email? (Internet Mail provider settings)

You can test the security of your email system here: http://www.gfi.com/emailsecuritytest/

To see the Standard Shield and other protection:
1) Is the 'a' blue icon swirling?
2) Right click the icon once and see what are the 'last scanned files'...
3) Use eicar virus test.
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