Hi everybody!
I have a problem here. Help me, please, the brightest minds!
after installation, there's message on the screen: " Unknown error. Scan completed with error. 183=Cannot create a file when that file already exists." I'm not good at computers, but just guessing that the cause of this problem might be that I'd had Avast Home Edition 4.7 before. But it was unitstalled.
Do you know how to solve it?
I wanna keep Avast as the antivirus....
Please, don't post twice the same. Just double the help effort...
If you uninstall avast, it's not guilty here...
Maybe, as I've posted before, you should open your own thread for this.
When you do that, we will need more information to be able to help you:
- Which OS are you using? Is it up to date?
- What avast! version (4.7.xxx) and VPS file (virus database) number?
- Which actions have you taken to try solving the problem?
- Do you use a firewall? Which one?
- Do you have any other antivirus installed in your system?
- Any other security programs that could interfere?
- Any useful information into Control Panel > Administrative Tools > Events, specially 'Errors'.