Author Topic: WXP completely hangs at startup  (Read 10252 times)

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Mongobär

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Re: WXP completely hangs at startup
« Reply #15 on: July 19, 2007, 09:06:10 AM »
Unfortunately no real progress yet.

1. Excluding the ADC.exe from scanning -> did not work
2. Excluding the whole folder from scanning -> did not work
3. Upating to a newer version of ADC -> did not work
4. starting the application with 10sec delay by vbs-script -> works better but also hung once

I've uploaded the dump yesterday eve. Maybe you can see sthg. more in there.

Thanks
Uli

Offline Vlk

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Re: WXP completely hangs at startup
« Reply #16 on: July 19, 2007, 12:44:00 PM »
The minidump is of no use for a user-initiated blue screen.
We need the full dump.

Details are here: http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=71

Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

Mongobär

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Re: WXP completely hangs at startup
« Reply #17 on: July 19, 2007, 06:03:27 PM »
Just uploaded the file.

Cheers
Uli

Mongobär

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Re: WXP completely hangs at startup
« Reply #18 on: July 24, 2007, 11:18:02 AM »
Any news in that case ?

Online DavidR

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Re: WXP completely hangs at startup
« Reply #19 on: July 24, 2007, 04:31:36 PM »
I think Vlk is on holiday, and the FTP upload area isn't constantly monitored, so I don't know if it will be noticed immediately and then it will have to be analysed.

Normally if one of the Alwil team request you upload it to the FTP area, they will be checking for it, I don't know if this will be an issue if Vlk is on holiday.
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