Author Topic: My Cleanup trial subscription is not active  (Read 961 times)

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Offline kelly.preedy

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My Cleanup trial subscription is not active
« on: August 09, 2021, 10:07:20 AM »

I already have the avast premium security which I paid for. I signed up for a free 60 day trial for cleanup yesterday, and have installed the software but every time I open it, the cleanup facility is locked and it asks me to purchase a license. When I click on that it takes me to a page which says error the store cannot be accessed. It also asked me to grant full disk access, which I have done, but it's still saying I haven't granted permission. I have restarted my laptop after clicking access to my disk, as requested.

I just want to try it for a while and if I like it, I will purchase a license.

I cannot check on this free license in my account as it only shows paid for subscriptions.

Screenshots attached.

Thank you!

Offline r@vast

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Re: My Cleanup trial subscription is not active
« Reply #1 on: August 09, 2021, 11:57:10 AM »