Author Topic: windows screwed after boot scan  (Read 2176 times)

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windows screwed after boot scan
« on: July 25, 2007, 10:38:33 AM »
Installed latest version of avast on windows xp home machine, found a couple of trojans, needed to schedule a boot time scan. Ran this, selected option of move to chest, took out a couple of windows files (including winlogon.exe) - now pc will not boot at any level, get the following error message:-
STOP:C000021a (fatal system error) The windows logon process terminated unexpectedly with a status of 0xC0000034 (0x00000000 x 0x00000000) the system has been shutdown.
how can i retrieve the files from the chest or get into windows to get the files back

Offline Eddy

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Re: windows screwed after boot scan
« Reply #1 on: July 25, 2007, 01:19:19 PM »

Offline Lisandro

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Re: windows screwed after boot scan
« Reply #2 on: July 26, 2007, 03:51:05 AM »
Overinstallation can solve the problem and you won't lose your programs, settings, data, files, etc.
Just choose 'Repair' installation of Windows and install 'over' the old installation.;EN-US;315341;en-us;Q314058
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