Author Topic: Problems with mailscanner function  (Read 6292 times)

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Jon

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Problems with mailscanner function
« on: February 27, 2004, 01:49:54 PM »
Hi - I was trying to blend in on the 'email & tiscali'-thead but the answers seemed to only for tiscali users ;) - so here I am making my own thread.

After setting back my options to the way it was in the beginning, when it worked, but where as mails wasn't scanned ...

1. I use the Mail Protection Wizard and set it to automatically protect my emails.

2. Then I test it - but it doesn't work.

3. I've tried setting it up manually but with no luck although I do it exact as the help-file tells me to.

4. The last thing I've come across is that when trying to check for email, the file ashMaiSv.exe never tries to make a connection. It's not even trying and getting blocked, it just does nothing. I thought the might be the problem I just don't know how to solve it. As I run the Wizard described above, a shortcut to the ashMaiSv.exe is made for the file to start when the machine boots, and does, and is thereby running all the time.

Any suggestion on the ashMaiSv.exe file - why it doesn't connect to my POP3/SMTP server?

Offline vojtech

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Re:Problems with mailscanner function
« Reply #1 on: February 27, 2004, 04:21:58 PM »
You can look to the file aswMaiSv.log in folder Avast4\DATA\log for error messages, this file is generated by the mail scanner - ashMaiSv.exe.

Jon

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Re:Problems with mailscanner function
« Reply #2 on: February 27, 2004, 04:45:06 PM »
Hmm... doesn't say anything about errors, just that it's loaded.


Offline Lisandro

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Re:Problems with mailscanner function
« Reply #3 on: February 27, 2004, 04:48:46 PM »
The file ashMaiSv.exe never tries to make a connection. It's not even trying and getting blocked, it just does nothing.

Did you allow the application to connect the Internet, I mean, at your firewall?
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Jon

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Re:Problems with mailscanner function
« Reply #4 on: February 27, 2004, 04:50:59 PM »
I'm about to just let it go 'cause it's becoming very annoying. ???

Want to know then - if I recieve an email with an attachment that contains a virus wont I be warned when/if I open the file? - I mean this antivirus program seems to be very throughly with everything I 'touch'.

Jon

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Re:Problems with mailscanner function
« Reply #5 on: February 27, 2004, 07:01:12 PM »
Did you allow the application to connect the Internet, I mean, at your firewall?

:) - yes of course. I've even tried with my firewall disabled - no change.

Jon

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Re:Problems with mailscanner function
« Reply #6 on: February 29, 2004, 10:59:40 PM »
This is great - it seems to be working now. The things I've changed is only this:

I've stopped using Hotmail Popper (http://www.boolean.ca/hotpop/) so now I only use my regular account in OE.

/Jon

Offline Lisandro

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Re:Problems with mailscanner function
« Reply #7 on: March 01, 2004, 02:03:30 AM »
This is great - it seems to be working now. The things I've changed is only this:

I've stopped using Hotmail Popper (http://www.boolean.ca/hotpop/) so now I only use my regular account in OE.

/Jon

Could be a port conflict problem? I do not use Hotmail Popper but, if it really download the emails and not only warn that there is a 'new' message for you, so I think there is a posibility of a port conflict (two applications trying to access the same port at the same time...).  ::)
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Jon

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Re:Problems with mailscanner function
« Reply #8 on: March 03, 2004, 07:04:57 PM »
Yeah - I don't know - I just know it works now ....

I'll check my hotmail another way :).

Thanx for trying to help anyway ;)

Offline RejZoR

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Re:Problems with mailscanner function
« Reply #9 on: March 03, 2004, 07:16:38 PM »
Hm what else did you block? Write all blocked applications.
If you block applications like svchost.exe and some other connection services than some types of connections might fail.
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Jon

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Re:Problems with mailscanner function
« Reply #10 on: March 05, 2004, 12:15:49 PM »
Well, it worked great before I installed avast! and svchost.exe has access to the internet as it should.

I really believe the issue was the Hotmail Popper 'cause I've had no problems with avast! since I removed Hotmail Popper, and must admit I can easily check my hotmail through messenger, so it's absolutely no problem.

:)