Problems with mailscanner function

[Jon]

Hi - I was trying to blend in on the 'email & tiscali'-thead but the answers seemed to only for tiscali users - so here I am making my own thread.

After setting back my options to the way it was in the beginning, when it worked, but where as mails wasn't scanned ...

1. I use the Mail Protection Wizard and set it to automatically protect my emails.

2. Then I test it - but it doesn't work.

3. I've tried setting it up manually but with no luck although I do it exact as the help-file tells me to.

4. The last thing I've come across is that when trying to check for email, the file ashMaiSv.exe never tries to make a connection. It's not even trying and getting blocked, it just does nothing. I thought the might be the problem I just don't know how to solve it. As I run the Wizard described above, a shortcut to the ashMaiSv.exe is made for the file to start when the machine boots, and does, and is thereby running all the time.

Any suggestion on the ashMaiSv.exe file - why it doesn't connect to my POP3/SMTP server?

[vojtech]

You can look to the file aswMaiSv.log in folder Avast4\DATA\log for error messages, this file is generated by the mail scanner - ashMaiSv.exe.

[Jon]

Hmm... doesn't say anything about errors, just that it's loaded.

[Lisandro]

The file ashMaiSv.exe never tries to make a connection. It's not even trying and getting blocked, it just does nothing.

Did you allow the application to connect the Internet, I mean, at your firewall?

[Jon]

I'm about to just let it go 'cause it's becoming very annoying.

Want to know then - if I recieve an email with an attachment that contains a virus wont I be warned when/if I open the file? - I mean this antivirus program seems to be very throughly with everything I 'touch'.

[Jon]

Did you allow the application to connect the Internet, I mean, at your firewall?

- yes of course. I've even tried with my firewall disabled - no change.

[Jon]

This is great - it seems to be working now. The things I've changed is only this:

I've stopped using Hotmail Popper (http://www.boolean.ca/hotpop/) so now I only use my regular account in OE.

/Jon

[Lisandro]

This is great - it seems to be working now. The things I've changed is only this:

I've stopped using Hotmail Popper (http://www.boolean.ca/hotpop/) so now I only use my regular account in OE.

/Jon

Could be a port conflict problem? I do not use Hotmail Popper but, if it really download the emails and not only warn that there is a 'new' message for you, so I think there is a posibility of a port conflict (two applications trying to access the same port at the same time...).  

[Jon]

Yeah - I don't know - I just know it works now ....

I'll check my hotmail another way .

Thanx for trying to help anyway

[RejZoR]

Hm what else did you block? Write all blocked applications.
If you block applications like svchost.exe and some other connection services than some types of connections might fail.

[Jon]

Well, it worked great before I installed avast! and svchost.exe has access to the internet as it should.

I really believe the issue was the Hotmail Popper 'cause I've had no problems with avast! since I removed Hotmail Popper, and must admit I can easily check my hotmail through messenger, so it's absolutely no problem.