hotmail inbox

[revzack]

When I open a hotmail inbox, a virus warning sounds... before I even open an email... just by clicking the inbox. I tried my wife's account and same thing.
"A Virus Was Found!"
File name: http://by121fd.bay121.hotmail.msn.com/cgi-bin/HoTMaiL?curmbox=00000000%2d0000%2d0000%2d0000%2d000000000001&a=bf9f176a341bb361730487251bf8038071cdb0d2d1d8b60c5c8347d372f570a6&fti=yes\unp118214799
Malware name: VBS:Malware [Script]
Malware type: Virus/Worm
VPS version: 000761-0, 07/27/2007
Abort connection?

[bamjammer]

The same exact thing happens to me, on both of my hotmail accounts, and on my moms.

[stopdockrun]

The same thing happened to my hotmail..... only diff is mine was http//by114fd.bay114.hotmail.msn.com/cgi-bin/HoTMaiL?&curmbo

how do we get rid of it???

[DavidR]

Check this topic started by Alan a little before this one, same problem.

http://forum.avast.com/index.php?topic=29572.0

It would appear to be a false positive.

[dec4MMV]

Same problem here.  Just opening my inbox sends off the alarm.  I'll keep checking here for the answer.  Thanks.

[alanrf]

The only differences occurring here are the differing server bay names of the Hotmail system. Only a certain number of users are assigned to each server bay in Hotmail.

[dec4MMV]

Any ideas on how to correct this?  Trying to move to chest, repair, or delete - none of the options works.  I've deleted and rebooted several times, and each time I open my Hotmail inbox, I get the virus/worm alert and am told to disconnect.

[alanrf]

As a temporary work around:

In the Webshield:

Click Customize > Exceptions tab > next to the box "URLs to exclude" click Add > modify the highlighted box to:

http://by*

Click OK > OK

Remember to go back and remove this exception when the problem is reported as fixed here.

[ivy1665]

HELLO EVERYONE

I AM HAVING THE SAME PROBLEM WITH MY HOT MAIL ACCOUNT
EVERY TIME I CLICK IN TO THE MAIL
THE AVAST VIRUS ALERT GOES OFF

AND NOW THE INTERNET EXPLORER CAN NOT DISPLAY THE WEB PAGE

I CERTAINLY HOPE THAT THIS CLEARS UP SOON

[oldman]

Did you try the work around posted by alanrf in the post right above yours?

[dec4MMV]

The work around isn't working for me.  I actually get two virus notifications, one right after the other.  The first one looks similar to the one posted on this page, the second virus is in my temporary internet files folder - which I've emptied, but still shows as a virus there.   I tried to add both addresses to the Exceptions, but no luck.

[alanrf]

How are you accessing your Hotmail account? 

Via IE?
Via Firefox?
Using a Webmail to POP coverter and a mail client?

[alanrf]

I'm guessing that your answer is IE.  I just tested with that.

Unfortunately, as you have observed, the workaround I posted is insufficient for IE users.

The workaround I posted earlier is sufficient for users of Thunderbird downloading Hotmail to the Thunderbird mail client.

The workaround posted earlier is needed by IE users but they also need another exception in the Standard Shield to avoid scanning the Temporary Internet folder for IE.  I am reluctant to try to post how to do that since the folder name is dependent on the user name of each system: the opportunities for error are significant and it increases the risk of exposure to real problems. 

Reluctantly, I would suggest that any user really needing to get to their Hotmail (before the avast team come up with a new VPS file) should pause the Webshield and the Standard Shield before accessing their Hotmail. 

Please, please remember to continue the Webshield and the Standard Shield when you have finished accessing your Hotmail.

[static]

Same problem here

[Noackian]

I'm guessing that your answer is IE.  I just tested with that.

Unfortunately, as you have observed, the workaround I posted is insufficient for IE users.

The workaround I posted earlier is sufficient for users of Thunderbird downloading Hotmail to the Thunderbird mail client.

The workaround posted earlier is needed by IE users but they also need another exception in the Standard Shield to avoid scanning the Temporary Internet folder for IE.  I am reluctant to try to post how to do that since the folder name is dependent on the user name of each system: the opportunities for error are significant and it increases the risk of exposure to real problems. 

Reluctantly, I would suggest that any user really needing to get to their Hotmail (before the avast team come up with a new VPS file) should pause the Webshield and the Standard Shield before accessing their Hotmail. 

Please, please remember to continue the Webshield and the Standard Shield when you have finished accessing your Hotmail.

wont we just get the virus then if we pause out anti virus??