Author Topic: Update Error?  (Read 2784 times)

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Offline Oriour

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Update Error?
« on: July 27, 2007, 06:27:09 AM »
Despite that Avast is at it's updated version and like 10 seconds after I get an error message I can manually start the updater and it goes through and verifies the version is up to date, I got this message:


Information about current update:
Last encountered error: Cannot connect to download48.avast.com (unknown:80).

Total time: 4:52

I'll wait again tomorrow for anything substantial, seeing if anything comes up (if I hear "Virus Database has been updated" then all is well).

In the meanwhile, I looked over warning logs and this is what I got:
7/26/2007   6:59:25 PM   1185501565   SYSTEM   1656   Function setifaceUpdatePackages() has failed. Return code is 0xC0000142, dwRes is C0000142. 
7/26/2007   6:59:25 PM   1185501565   SYSTEM   1656   An error has occured while attempting to update. Please check the logs. 
7/26/2007   7:40:03 PM   1185504003   SYSTEM   1652   Function setifaceUpdatePackages() has failed. Return code is 0x00000002, dwRes is 00000002. 
7/26/2007   7:40:04 PM   1185504004   SYSTEM   1652   An error has occured while attempting to update. Please check the logs. 
7/26/2007   9:19:14 PM   1185509954   SYSTEM   1656   Function setifaceUpdatePackages() has failed. Return code is 0x20000004, dwRes is 20000004. 
7/26/2007   9:19:14 PM   1185509954   SYSTEM   1656   An error has occured while attempting to update. Please check the logs.

Any insight/support is appreciated.

edit: oh and I found this on the notice log:
7/26/2007   6:40:11 PM   1185500411   SYSTEM   1652   The virus database (VPS 000761-0) was automatically updated. 
So apparently after 19 minutes, everything went to the crapper.

In that time, I have comodo and I got a warning about a connection from iaanotif.exe trying to work with svchost.exe, so I denied it. Apparently on the look over it appears the parent application for svchost is services.exe. Does Avast need this entry (svchost parent services) allowed to auto-update?
« Last Edit: July 27, 2007, 06:37:05 AM by Oriour »

Offline Cukier

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Re: Update Error?
« Reply #1 on: July 27, 2007, 01:16:20 PM »
I'm also getting this type of errors:
2006-12-18 21:37:08   SYSTEM   1684   Function setifaceUpdatePackages() has failed. Return code is 0x20000004, dwRes is 20000004. 
2007-01-28 19:43:04   SYSTEM   1360   Function setifaceUpdatePackages() has failed. Return code is 0xC0000142, dwRes is C0000142. 
2007-02-05 20:18:18   SYSTEM   556   Function setifaceUpdatePackages() has failed. Return code is 0xC0000142, dwRes is C0000142. 
2007-02-16 15:53:10   SYSTEM   288   Function setifaceUpdatePackages() has failed. Return code is 0xC0000142, dwRes is C0000142. 
2007-07-19 17:30:16   SYSTEM   1696   Function setifaceUpdatePackages() has failed. Return code is 0x00000005, dwRes is 00000005. 
2007-07-19 21:36:44   SYSTEM   1696   Function setifaceUpdatePackages() has failed. Return code is 0x00000005, dwRes is 00000005. 
2007-07-23 08:19:50   SYSTEM   1680   Function setifaceUpdatePackages() has failed. Return code is 0x00000005, dwRes is 00000005. 
2007-07-23 12:30:49   SYSTEM   1680   Function setifaceUpdatePackages() has failed. Return code is 0x00000005, dwRes is 00000005. 
2007-07-23 19:33:41   SYSTEM   1680   Function setifaceUpdatePackages() has failed. Return code is 0x00000005, dwRes is 00000005. 
2007-07-23 23:46:38   SYSTEM   1680   Function setifaceUpdatePackages() has failed. Return code is 0x00000005, dwRes is 00000005. 
2007-07-24 09:47:08   SYSTEM   1680   Function setifaceUpdatePackages() has failed. Return code is 0x00000005, dwRes is 00000005. 
2007-07-24 16:33:59   SYSTEM   1680   Function setifaceUpdatePackages() has failed. Return code is 0x20000011, dwRes is 20000011. 
2007-07-25 18:21:55   SYSTEM   1688   Function setifaceUpdatePackages() has failed. Return code is 0x00000005, dwRes is 00000005. 
2007-07-25 22:28:21   SYSTEM   1688   Function setifaceUpdatePackages() has failed. Return code is 0x00000005, dwRes is 00000005. 
2007-07-25 22:59:14   SYSTEM   1716   Function setifaceUpdatePackages() has failed. Return code is 0x00000005, dwRes is 00000005. 
2007-07-27 07:23:25   SYSTEM   1716   Function setifaceUpdatePackages() has failed. Return code is 0x00000005, dwRes is 00000005. 
2007-07-27 11:26:20   SYSTEM   1716   Function setifaceUpdatePackages() has failed. Return code is 0x20000011, dwRes is 20000011. 


And the update via menu works correctly

Offline Oriour

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Re: Update Error?
« Reply #2 on: July 27, 2007, 04:16:10 PM »
Okay nevermind, it appears svchost is the most likely cause of why it couldn't auto update for me.