Author Topic: no notification  (Read 7831 times)

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Offline matofthemint

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no notification
« on: July 31, 2007, 08:50:31 PM »
Used to, in Component Services, Event Viewer, Antivirus there was a notification when Avast had been updated. Now there is nothing. How can I get this back to the way it was?

Offline DavidR

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Re: no notification
« Reply #1 on: July 31, 2007, 09:08:57 PM »
What are your settings, see image ?
Is the update automatic or set to Ask, as you don't get a notification with ask.

What avast! version and VPS file (virus database) number, e.g. 0630-2 (see about avast!) ?
This is to ensure that you are getting updates, as no update, no notification obviously.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.5.2415 (build 20.5.5410.561) UI-1.0.532/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline matofthemint

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Re: no notification
« Reply #2 on: July 31, 2007, 09:58:51 PM »
Update is set to automatic. I get a verbal notification when it is updated, but if I am not at the computer I don't hear it so I don't know. It was nice to be able to check.

Offline matofthemint

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Re: no notification
« Reply #3 on: July 31, 2007, 10:01:46 PM »
For some reason only one attachment attached. Here is the other one.

Offline avatar2005

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Re: no notification
« Reply #4 on: July 31, 2007, 10:22:45 PM »
Hello! Just my guess, but, what about your licence, is it valid ??? ?
Take care. Rostik
Let the God & The forces of Light will guiding you.

Offline matofthemint

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Re: no notification
« Reply #5 on: July 31, 2007, 10:56:38 PM »
So far as I know, yes. But how do I tell for sure?

Offline avatar2005

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Re: no notification
« Reply #6 on: July 31, 2007, 11:15:32 PM »
see attached picture below: needed line is shown by a red arrow has the name "update expiration', & in my case it's January,1 2008
Let the God & The forces of Light will guiding you.

Offline matofthemint

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Re: no notification
« Reply #7 on: July 31, 2007, 11:28:01 PM »
Says up to date. When it expires, how is it renewed?

Offline DavidR

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Re: no notification
« Reply #8 on: August 01, 2007, 12:05:02 AM »
Update is set to automatic. I get a verbal notification when it is updated, but if I am not at the computer I don't hear it so I don't know. It was nice to be able to check.

I thought you said that you didn't get a notification, the audible one is it, if you happen to be away from your computer the only way to check is the avast Log Viewer, Notice section and that maintains a log of updates. See Image, mine may differ from yours as I have it set to Ask.

Complete the avast! 4 Home Registration form and you will receive an email from register @ avast.com (without the spaces) with your registration key.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.5.2415 (build 20.5.5410.561) UI-1.0.532/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline matofthemint

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Re: no notification
« Reply #9 on: August 01, 2007, 01:01:50 AM »
Is the registration key shown in my last image not valid?
The notification I mentioned is (was) in - see attached.

Offline DavidR

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Re: no notification
« Reply #10 on: August 01, 2007, 01:32:29 AM »
I can't tell because the complete registration key isn't shown in the about avast display, even then it would need to be tested by Alwil.

If it were invalid there should really be some error messages displayed.

Check the avast log viewer (right click the avast 'a' icon) Notice section as I said which should retain the information, not the windows event viewer.

Do you get any sounds in avast, check Program Settings, Sounds and ensure you havent disabled the sounds.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.5.2415 (build 20.5.5410.561) UI-1.0.532/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline matofthemint

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Re: no notification
« Reply #11 on: August 01, 2007, 01:59:10 AM »
Sounds are on. The log viewer is empty.
I did get a verbal today stating that Avast had been updated. And all the numbers are the latest.
 -  this is the complete license key.

« Last Edit: August 01, 2007, 04:16:22 AM by matofthemint »

Offline DavidR

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Re: no notification
« Reply #12 on: August 01, 2007, 03:22:31 AM »
As I said I couldn't validate the key that would have to be done by Alwil, I'm just an avast user like you.

The key looks valid, at least in the right format, but if it weren't valid it would say and you wouldn't be able to update.

I suggest you remove your unique key to avoid its harvesting.

You need to check that your Logging level is set to at least record this information, Program Settings, Logging, ensure that the slider is opposite Notice then every thing above that will be logged.

If this doesn't resolve things, try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.
If that doesn't work try, uninstall, reboot, install, reboot.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.5.2415 (build 20.5.5410.561) UI-1.0.532/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline matofthemint

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Re: no notification
« Reply #13 on: August 01, 2007, 03:36:41 AM »
Thanks, fellows, for all your help, suggestions, and interest. I'll keep you posted on how things work out.

Offline DavidR

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Re: no notification
« Reply #14 on: August 01, 2007, 03:38:59 AM »
Your welcome.

Don't forget to modify your post and remove the key or at least that behind the -
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.5.2415 (build 20.5.5410.561) UI-1.0.532/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro